Benefits:- Employee discounts
- Health insurance
- Paid time off
- Bonus based on performance
- Dental insurance
About the Role: New England Chiropractic Health in Worcester, MA is looking for a friendly and organized Front Desk Receptionist to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused healthcare team where your energy and professionalism make a real difference every single day.
Responsibilities:- Greet and check in patients with a warm, professional demeanor
- Schedule, confirm, and manage patient appointments using practice management software
- Answer incoming phone calls and respond to patient inquiries promptly
- Collect co-pays, process payments, and manage billing paperwork
- Verify insurance information and assist with insurance-related questions
- Maintain accurate patient records and update electronic health files
- Keep the front desk and waiting area clean, organized, and welcoming
Requirements:- Prior experience in a medical, chiropractic, or healthcare front desk role preferred
- Strong communication and interpersonal skills with a patient-first attitude
- Proficiency in scheduling software and basic computer applications
- Familiarity with insurance verification and medical billing processes is a plus
- Highly organized with the ability to multitask in a fast-paced environment
- Reliable, punctual, and a true team player
About Us: New England Chiropractic Health has been proudly serving the Worcester, MA community with compassionate, high-quality chiropractic care. Our patients love us for our personalized approach and commitment to their long-term wellness. We foster a supportive, positive workplace where every team member is valued and plays a vital role in our patients' health journeys.
