Job Summary
The ReStore Retail Assistant Manager is responsible for the overall management of the store?s day-to-day operations as well as plays an active role in planning for the ReStore?s future.
Essential Responsibilies
- Coordinates administrative procedures, policies, including oversight of materials used.
- Recognizes that ReStore is often the first impression of Green Country Habitat for Humanity and ensures Habitat?s reputation and helps maintain a clean, well merchandised, and orderly environment.
- Oversees staff and volunteers and ensures all departments are adequately covered.
- Provides quality customer service and handles grievances professionally.
- Facilitates the proper maintenance of building, equipment, and vehicles.
- Ensures compliance with safety standards and accident procedures.
- Helps identify solutions to issues that may arise relating to operations so that the smooth running of the ReStore is optimally maintained.
- Participates in developing, rolling out and measuring marketing, advertising, and social media programs to increase donations, sales, and volunteer participation.
Staff & Volunteer Management Responsibilities
- Implements and maintains personnel policies.
- Trains and manages Store staff and volunteers in accordance with policies and ensure staff is well versed about Habitat's program and local activities.
- Facilitates a positive, team-oriented environment in which all staff and volunteers are given the opportunity to achieve their full potential.
- Addresses and document violations of policies and code of conduct by staff and recommend action regarding chronic or serious situations.
- Resolves situations involving volunteers in consultation with the Volunteer Coordinator and the ReStore Director if needed.
- Evaluates staff performance and volunteers in accordance with job descriptions and performance evaluation procedures and recommend performance actions to ReStore Director.
- Attends scheduled staff meetings.
- Works with Volunteer Coordinator in recruiting, training and retaining volunteers.
- Reports to ReStore Director daily about staff and volunteer issues or concerns.
- Provides weekly / monthly reports as directed by the Director Retail Operations.
Finance Administration Responsibilities
- Assist in implementing and monitoring systems for daily cash and credit transactions and deposits. Ensures proper procedures are followed.
- Open and close cash registers ensuring proper procedures are followed.
- Provide accurate accounting records of revenues and expenses as required or requested.
- Approve employee recording of time worked.
- Approve, ensure accurate coding, and submit payable invoices on a timely basis.
- Work in conjunction with the Director of Retail Operations to develop annual operating budgets and recommend capital expenditures.
- Provide backup for cashier when needed.
Policy & Planning Responsibilities
- Helps develop and recommend policy for sales.
- Monitors competitive merchandise market environment (pricing and practices).
- Participates in the development and implementation of short-term and long-term strategies, goals, and objectives.
- Presents all policy proposals to the Director of Retail Operations for approval.
- Work with the management team to develop methods that increase sales and decrease costs.
- Work with marketing team to develop and implement social media strategies to increase brand awareness throughout Green Country Habitat for Humanity.
Additional Responsibilities
- Drives a van or box truck.
- Loads items at the work site in a safe and courteous fashion.
- Assists in unloading truck at Cabinet Shop, following dock guidelines.
- Operates powerlift equipment and various power tools.
