Cold Weather Shelter Intake Specialist

Responsibilities

This is a part-time seasonal position with an expected end date of mid- to late-March 2027

• Complete intake forms
• Maintain records, including bed night data
• Ensure the shelter is safe and secure, including monitoring sleeping areas
• Communicate shelter rules and seek an understanding of the rules
• Monitor shelter activities from 6:00 pm to 10:00 pm or 6:00 am to 10:00 am and coordinate with overnight security who will monitor the shelter from 10:00 pm to 6:00 am
• Assist with preparing and serving meals
• Leave any relevant information in the logbook for the next shift
• Maintain the shelter's cleanliness, including sweeping and restocking
• Once a week facilitate laundry of sleeping bags
• Communicate with clients, co-workers, and volunteers
• Collaborate with volunteers and social service
• Respond to phone calls and emails

Weekend and evening work required

• Openness and a non-judgmental attitude towards individuals experiencing homelessness.
• A genuine passion for supporting people and addressing their needs.
• Acceptable Criminal History Report
• Reliable and punctual
• Maintain a high degree of confidentiality relative to work performed
• Effective communication skills and a professional attitude
• Ability to work independently, prioritize work, and manage multiple priorities on deadlines