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Distribution Center Outbound Operations Lead

Colson Group Holdings LLC

Phoenix, AZ 85007 • $24.00 to $26.00 / hr • 10/1/2026

Job Description

Job Description
Join a Growing Retail Supply Partner

Colson Group Retail powers retailers across North America, Europe, and Australia with reliable surface protection and high-performance casters and wheels. We’re expandingand looking for an outbound operations leader to elevate the flow of goods from our distribution center to our customers.

Your Impact
  • Keep the outbound engine running by coordinating pick tickets, routings, and labeling.
  • Guard on-time performance through vigilant order planning and escalation of delays.
  • Convert data into actiontrack missed shipments, run metrics, and report results.
  • Be the hub of communication, driving swift responses to internal and external emails.
What You Will Do
  • Print and assign daily pick tickets.
  • Schedule/request carrier routings and ensure routing compliance.
  • Respond to emails promptly to unblock work and align stakeholders.
  • Coordinate labeling requirements for off-price market orders.
  • Prioritize upcoming and past-due orders; process group orders accurately.
  • Follow up on delayed transfers or purchase orders; expedite inventory as needed.
  • Run operational metrics; prepare performance and status reports.
  • Track and remediate missed shipments.
  • Meet all shipping, routing, and timeline targets.
  • Adhere to company policies, procedures, and regulations.
  • Perform additional related tasks as assigned.
What You Bring
  • Minimum 3 years’ experience in warehouse, distribution, or manufacturing.
  • Proficiency with Microsoft Excel, Word, and Outlook; Epicor familiarity is a plus.
  • Strong written and verbal communication skills.
  • Leadership mindset with solid problem-solving ability; collaborative team player.
  • Highly organized, detail-focused, and effective under pressure with multiple priorities.
  • Forklift certification or willingness to become certified.
  • High school diploma required.
Technical & Functional Strengths
  • Supplier Management
  • Shipping/Receiving
  • Warehouse Operations
  • Distribution Processes
  • ERP & MRP Systems
Success Measures
  • On-time shipments and routing compliance.
  • Reduction in missed shipments and past-due orders.
  • Accurate, timely reporting that drives decisions.