Administrative Assistant

We are looking for a detail-oriented Administrative Assistant to support post-closing activities for lending and title transactions in Rye Brook. This contract position with potential for a permanent role is well suited for someone who enjoys organized, process-driven work and providing attentive service to internal and external partners. The role focuses on maintaining accurate documentation, monitoring file completion, and assisting with customer and stakeholder requests in a timely manner. Training will be provided to help you build the knowledge needed to succeed in this environment.

Responsibilities:

• Review post-closing and recording documents to confirm accuracy, completeness, and readiness for processing.

• Process recording-related paperwork and update file information through consistent and accurate data entry.

• Follow up on missing, incorrect, or incomplete documentation to help move transactions to completion.

• Communicate with lenders, customers, underwriters, and title partners to resolve questions and obtain required information.

• Track loan release activity and maintain organized records for closed and pending files.

• Reconcile completed files to ensure documents, statuses, and supporting details are aligned.

• Respond to customer requests for copies or information from closed files with timely and courteous support.

• Assist with inbound calls and general administrative support related to post-closing operations.

• Previous experience in an administrative, customer service, or office support role is preferred.
• Strong attention to detail and the ability to work accurately with documents and data.
• Effective time management skills with the ability to handle multiple tasks and deadlines.
• Basic proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Comfortable answering inbound calls and communicating professionally with customers and business partners.
• Data entry skills with a focus on accuracy and consistency.
• A positive attitude and willingness to learn new processes through provided training.