Benefits:About the Role: Guido's Pizza Time Inc in Boca Raton, FL is looking for an energetic and friendly Counter & Phone Representative to join our team! This is a fast-paced, customer-facing role where you'll be the first point of contact for hungry guests whether they walk in or call in. If you love pizza and love people, this is the perfect gig for you!
Responsibilities:- Answer incoming phone calls and accurately take customer orders for pickup and delivery
- Greet walk-in customers at the counter with a friendly, welcoming attitude
- Process orders through the POS system quickly and accurately
- Handle cash and card transactions and provide correct change
- Communicate order details clearly to kitchen staff
- Manage high call and customer volumes during peak hours with efficiency
- Address customer questions, concerns, and special requests professionally
Requirements:- Strong verbal communication and active listening skills
- Prior customer service, food service, or restaurant experience preferred
- Ability to multitask in a fast-paced environment
- Basic math skills and comfort handling cash transactions
- Positive, team-oriented attitude with a reliable work ethic
- Availability to work evenings, weekends, and holidays as needed TIPS INCLUDED IN CHECK@@@@@@@
About Us: Guido's Pizza Time Inc has been serving up delicious, made-with-love pizza to the Boca Raton community for years. Our customers keep coming back for our incredible food and the warm, welcoming experience our team delivers every single day. We take pride in creating a fun, supportive workplace where every team member feels like family.
