Customer Support Service Operations

Mailroom & Administrative Support Associate

Location: (Insert Location)

Schedule: (Insert Schedule)

Type: Full-Time

About the Role

We are seeking a detail-oriented and dependable Mailroom & Administrative Support Associate to support daily document processing, mail distribution, and administrative operations. This role is ideal for someone who enjoys working in a fast-paced environment, is comfortable with data entry and technology, and takes pride in delivering excellent internal customer service.

Key Responsibilities

• Process time-sensitive business documents while adhering to established deadlines and service level expectations.
• Receive, sort, and distribute incoming mail, interoffice correspondence, and oversized packages promptly and accurately.
• Prepare outgoing mail and shipments using FedEx, UPS, and other carrier services.
• Conduct package tracking and lost shipment research to ensure timely resolution.
• Scan, index, and image documents while maintaining quality, accuracy, and established department standards.
• Identify, sort, batch, and prepare hard-copy documents for processing.
• Enter and update information accurately using company-specific software systems and databases.
• Receive and process data files from clients, vendors, and internal departments.
• Assist with FedEx and UPS account/profile setup and maintenance.
• Order, organize, and maintain inventory of mailing, shipping, and office supplies.
• Operate and troubleshoot mailroom equipment, including postage meters, inserters, scanners, printers, mail sealers, and labeling machines.
• Provide outstanding service and communication to internal employees and business partners.

Required Qualifications

• Minimum 6 months of professional work experience in an office, administrative, mailroom, customer service, or related environment.
• High School Diploma or GED required.
• Strong written and verbal communication skills with excellent grammar and professionalism.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
• Comfortable performing data entry with a high level of accuracy and attention to detail.
• Ability to type 40+ WPM (typing assessment required).
• Strong organizational, multitasking, and time management skills.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Previous mailroom, document processing, administrative support, or records management experience.
• Experience working with CRM systems or business software applications.
• Basic troubleshooting skills for office equipment and computer systems.

Ideal Candidate

The ideal candidate is highly organized, dependable, and detail-focused, with a strong sense of urgency and commitment to accuracy. They are comfortable working with technology, handling confidential documents, and supporting critical business operations in a fast-paced environment.

Keywords: Administrative Assistant, Mailroom Clerk, Office Support Specialist, Document Processing Clerk, Data Entry Specialist, Administrative Support, Records Clerk, Operations Support Associate, Office Coordinator.

Job Type & Location

This is a Contract position based out of Schaumburg, IL.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Schaumburg,IL.

Application Deadline

This position is anticipated to close on Oct 6, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.