CNC Mechatronics Service Engineer -- Haas Systems

If you thrive at the intersection of mechanics, electronics, hydraulics, and pneumaticsand you love helping manufacturers stay competitivethis role is for you. HFO Chicago (a division of Morris Group, Inc., one of North America’s largest machine tool distribution networks) is the exclusive source for Haas CNC machine tools and rotary products across Northern Illinois and Indiana. Our mission: elevate productivity for precision manufacturers.

You’re dispatched from home, keys to a company vehicle in hand (fuel covered), and head to a customer with a horizontal machining center that’s down. You reference online manuals, isolate a high-voltage issue, replace a component, run offsets and test parts, and then train operators on preventative maintenance. By day’s end, your documentation is complete and the spindle is cutting chips again.

• Install, commission, troubleshoot, and repair Haas CNC machines and controls at customer sites.
• Use digital resources, technical manuals, and vendor support to diagnose complex issues quickly.
• Capture accurate service reports, repair notes, and installation status for customers and internal teams.
• Provide aftersales technical support, customer training, and preventative maintenance.
• Stay current on Haas product lines and broader machine tool technology.
• Participate in onboarding focused on CNC repair and Haas systems; achieve factory certification within 12 months.
• Collaborate with the Service Manager and tackle related assignments that support customer uptime.

Scope note: Tasks listed are representative; similar duties may be assigned as logical needs arise.

• Hands-on skill in mechanical/electrical repair or engineering (CNC experience preferred).
• Required: proficiency reading electrical schematics and technical drawings.
• Tech-forward mindset: laptop, smartphone, and software fluency; Microsoft Office a plus.
• Clear, confident technical communication and presentations.
• Ability to regularly lift 40–50 lbs and meet field-service physical demands.
• Flexible hours with frequent regional travel and driving; dispatched daily from your home to customer sites.

• Competitive starting salary
• Comprehensive health benefits with a zeropremium medical plan option
• Vision, dental, and companypaid life insurance
• Start with 3+ weeks of vacation
• 10 companypaid holidays
• 401(k) with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

• Mechanical Troubleshooting Skills
• 120/208/240/480 Voltage Systems
• Journeyman’s License
• Electrical Troubleshooting
• Electrical Repair
• High Voltage Systems
• Pneumatics Troubleshooting
• Service
• Maintenance and Repair Skills
• Field Service Readiness
• CNC Machine Setup & Changeover
• Industrial Electrical Systems
• Hydraulic Systems & Components
• Equipment Diagnostics & Troubleshooting
• Mechanical Systems & Component Repair
• Lockout/Tagout (LOTO)
• Spindle Maintenance & Repair
• Electrical Schematic Reading
• Equipment Installation & Wiring
• Equipment Repair & Maintenance
• Equipment Installation
• Machine Safety Inspections

• CNC Mill (3-4 axis VMC) (Fanuc, Bridgeport, Mazak, ProtoTRAK, Haas, Okuma, Doosan, Kitamura, Makino, Brother, Hurco, Dmg Mori Seiki, Hwachon)
• CNC Automation Solutions (Fanuc, Mazak, Haas, Siemens, Okuma, Makino, Dmg Mori Seiki, Fastems)
• Voltage Detector (Fluke, Klein Tools, Amprobe, Extech, Southwire)
• Multimeter (Fluke, Klein Tools, Amprobe, Extech, Southwire)
• CNC Laser Cutter (Mitsubishi, Mazak, Trumpf, Amada, Cincinnati, Bystronic, Prima-Power, Hankwang)
• CNC Lathe (2-4 axis) (Mazak, Haas, Okuma, Doosan, Takisawa, Dmg Mori Seiki, Samsung, Murata, Fuji, Nakamura, Hyundai - Wia, Hwachon)
• CNC Router
• CNC Swiss Lathe (Star, Citizen, Tsugami, Index, Eurotech, Tornos, Ganesh, Hanwha, Yama-Seiki, Nomura)
• CNC Grinder (Mitsubishi, Okuma, Okamoto, Studer, Amada, Toyoda, Chevalier, Anca, Walter, Tru-Tech)
• CNC Plasma Cutter (Torchmate, Alltra, Messer, Arclight, Plasmacam, Shopsabre, Vicon, Burlington)
• CAD Software (AutoCAD, Solidworks, Solid Edge, Catia, Pro-E / Creo, Autodesk Inventor, Onshape, Siemens NX, NX CAD (Siemens))
• Measurement Gauges
• CAM Software (Mastercam, Esprit, HSM Works, GibbsCAM, Mazatrol, Autodesk Fusion 360, Promill, Bobcad, Surfcam, Siemens NX, Sprutcam)
• CNC Mill (5+ axis VMC) (Fanuc, Mitsubishi, Mazak, Haas, Okuma, Kitamura, Matsuura, Mikron, Dmg Mori Seiki, Hwachon)
• CNC Lathe (5+ axis) (Mazak, Okuma, Doosan, Index, Eurotech, Miyano, Dmg Mori Seiki, Samsung, Nakamura, Hwachon)
• Universal Machining Center (5 axis UMC) (Okuma, Matsuura, Dmg Mori Seiki)
• Universal Machining Center (3-4 axis) (Okuma, Toshiba, Dmg Mori Seiki, Maho)
• Calipers and Micrometers
• Horizontal Machining Center (3-4 axis) (Haas, Okuma, Doosan, Makino, Toyoda, Niigata, Dmg Mori Seiki, Kiwa, Enshu)
• Horizontal Machining Center (5+ axis) (Mazak, Okuma, Toyoda)

• Be highly mobile across customer facilities and changing job sites.
• Maintain focus with multiple priorities and deadlines.
• Comfort with extended sitting when required.
• Regular bending, twisting, stooping, reaching; lift up to 50 lbs (with assistance/equipment as needed).
• Frequent hand/arm use; visual acuity across close, distance, peripheral, depth, and focus.
• Operate professionally in dynamic, customer-facing environments.

Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to:

• Stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• Navigate tight spaces, elevated areas, and awkward positions to access equipment.
• Apply strong hand–eye coordination and fine motor skills for precision work.
• Work in industrial environments with noise, lubricants, coolants, and metal chips while wearing required PPE.