HOA Portfolio Manager

About The Job:

Goodman Management Group is a growing community association management company with Richmond & Chesapeake offices. We are passionate about bringing new ideas and innovative technology solutions to the community management industry. We are building a team of talented individuals dedicated to making our clients' lives easier and providing them with the highest quality service possible.

Benefits offered are medical/dental/vision package (after 30 days), matching retirement contributions (after 30 days), unlimited paid time off, continuing industry education, cell phone stipend, flexible work schedule, and the opportunity to earn bonuses based on job performance. We know that work is essential, but it is not the end all/be all to how we live our lives. Your life and family come first, and we will talk extensively about this in job interviews, where you can speak with other current employees about their experience working at Goodman Management Group.

We are looking for a Portfolio Managerwith a minimum of 2-3 years of community association management experience. We want to meet you if you are a tech-savvy professional with excellent customer service experience. Our ideal candidate has exceptional oral and written communication skills and can develop engaging content. You should be a ‘people person’ who can provide excellent service via phone, email, or face-to-face with community owners.

BASIC FUNCTION AND RESPONSIBILITY:

Manages day-to-day operations of HOAs/Condos under contract with GMG, carrying out policies and directives of the respective Boards of Directors within the framework of adopted budgets and management contracts.

PRIMARY DUTIES:

• Act as the main point of contact for homeowner inquiries, architectural review requests, and dispute resolution.
• Prepares board meeting packets, agendas, and reports to be distributed to board of directors and/or members prior to the meeting date.
• Prepares monthly management reports for the respective Boards of Directors.
• Attends scheduled board meetings and, when requested, special meetings. Provides professional guidance and executes board directives.
• Maintains official community records in compliance with state and federal laws.
• Participates in preparing the respective communities' annual budgets and helps manage reserve funding. Administers the approved budgets and supervises the maintenance of financial records.
• Reviews monthly financial repots and coordinated vendor invoice payments.
• Provides support services to HOA committees and participates in their deliberations when requested.
• Prepares or arranges for the preparation of bid specifications and requests for proposals on major rehabilitation, construction, or maintenance projects; acts as representative for the Boards in contract negotiations and recommends selection of contractors and other suppliers; supervises contractors as needed; verifies proper insurance coverage by contractors.
• Informs Board members of resident concerns and personal observations in the community.
• Research information, as required, regarding local issues and projects.
• Conducts routine community site visits and walk-through inspections for commonly owned areas and facilities to ensure proper maintenance.
• Enforces provisions of legal documents and other rules and regulations adopted by the respective Boards of Directors.
• Follows through on emergencies.
• Confers with attorney in preparation of lawsuits and other Board matters.
• Carries out directives of Boards of Directors.
• Takes reasonable safety precautions.
• Performs other duties as assigned.

Hybrid schedule with requirement to work on-site at community in Chesterfield, VA two days per week.

Travel to Glen Allen, VA corporate office twice per month.

Start Date: October 26, 2026