Intrathecal Therapy Account Manager

Overview

We are seeking a motivated Intrathecal Therapy Account Manager to support daily operations, manage infusionrelated medication workflows, and build strong relationships with clinics and patients. This role focuses heavily on implantable infusion pump therapy, and candidates with experience in implantable infusion systems or related medical/pharmacy fields are strongly preferred.

This position blends administrative coordination, patient support, and interaction with clinical staff. The ideal candidate has excellent organizational skills, is confident speaking with clinics, and is willing to promote services that enhance care and strengthen clinic partnerships. Excellent customer service skills combined with a commitment to patient care and maintaining confidentiality are vital for success in this role.

Embark on a rewarding career where your skills directly impact patient health outcomes! We are dedicated to supporting your professional growth while fostering a positive work environment built on integrity, teamwork, and excellence.

Key Responsibilities

• Work in an office environment. Hours are 8-5, Monday- Friday.
• Track, verify, and manage medication orders with accuracy and compliance.
• Coordinate clinic lunches, medication drops, and relationshipbuilding activities.
• Maintain office supplies, equipment, and vendor relationships to support daily operations.
• Serve as the primary communication contact for internal teams and clinics..
• Support workflow improvements and collaborate with crossfunctional teams to enhance service quality.
• Use strong customer service skills to engage clinics and patients; confidently promote services when appropriate.

Qualifications

• Experience with implantable infusion pump therapy, pharmacy or pain management experience helpful.
• Strong customer service skills and willingness to engage in salesoriented conversations.
• Excellent communication abilities with a professional, patientfocused approach.
• Familiarity with EMR systems preferred.
• Strong organizational and multitasking skills.
• Ability to work collaboratively in a team environment.

Access Home Care Solutions LLC is an infusion therapy provider specializing in intrathecal pump therapy. They bring healthcare directly to patients' homes, offering 24/7 services to ensure continuous care when it's needed most. Headquartered in Slidell, Louisiana, they focus on delivering high-quality, patient-centered care in a home setting.