Supervise 10–30 warehouse associates across assigned functional area, providing direct coaching and performance feedback
Assign daily work tasks based on shift workload, associate skill levels, and operational priorities
Monitor throughput and quality in real time, identifying and addressing performance gaps before they create backlogs
Conduct pre-shift safety briefings and enforce PPE, forklift safety, and ergonomic procedures throughout the shift
Document and investigate accidents, near-misses, and safety violations; complete required incident reports
Approve timecards, manage break rotations, and track attendance and punctuality for the shift team
Train new associates on warehouse procedures, WMS workflows, and safety requirements
Coordinate with supervisors on adjacent shifts for smooth handovers and continuity of in-progress work
Escalate equipment failures, inventory discrepancies, and personnel issues to the warehouse manager promptly
Track shift metrics: units per labor hour, accuracy rates, on-time completion, and attendance data. Identify inefficiencies and implement process improvements.
Requirements:
2-5 years warehouse experience in a leadership role
Strong leadership, communication, and problem solving skills
Proficiency with Warehouse Management Systems (WMS)
