Project Manager

As Project Manager, you will be responsible for managing the day-to-day operations of assigned kitchen, bath, cabinetry, and remodel projects for RK Design LLC dba Kitchen Studio of Albuquerque. This role carries the project from signed contract and design handoff through ordering, delivery, installation, and final closeout.

The Project Manager reports to the General Manager and ownership, and works closely with designers, the Project Coordinator, purchasing, accounting, cabinet manufacturers, countertop fabricators, installers, subcontractors, clients, Fellowship Homes field teams, and other project stakeholders.

Cabinetry is the core of the Kitchen Studio business, and this role carries a strong emphasis on cabinetry work. The Project Manager is expected to understand how cabinets are specified, ordered, delivered, installed, adjusted, and finished, and to make sure every cabinetry project is built according to the approved design, the cabinet order, the contract documents, company standards, and client expectations.

Cabinetry Responsibilities

The Project Manager is the field owner of cabinetry quality and accuracy on every assigned project, and is expected to:

Perform and verify job site measurements, wall conditions, rough openings, ceiling heights, and

utility locations before cabinet orders are finalized.

Review cabinet drawings, layouts, and orders against site measurements and the approved design, and identify conflicts before orders are released.

Confirm cabinet specifications, including door style, finish, box construction, sizes, fillers, scribes, panels, moldings, toe kicks, hardware, and interior accessories.

Inspect orders upon receipt and document any damages, shortages, or discrepancies. Ensure

issues are reported and addressed with the appropriate vendor in a timely manner.

Confirm appliance specifications, clearances, panel-ready requirements, and plumbing and

electrical locations against the cabinet layout.

Receive and verify cabinet and material deliveries on site or at the showroom, and inspect for

damage, missing items, and order errors.

Manage damage claims, backorders, remakes, and replacement parts with cabinet manufacturers and suppliers.

Sequence cabinetry work with demolition, rough-ins, drywall, flooring, countertop templating,

backsplash, and plumbing and electrical trim.

Coordinate countertop templating and installation with fabricators once cabinets are set and

verified.

Inspect cabinet installations for level, plumb, alignment, consistent reveals, door and drawer

adjustment, scribing, trim and molding fit, and touch-up.

Lead cabinetry punch lists, warranty claims, and final adjustments through client sign-off.

Essential Duties and Responsibilities

The Project Manager is required to perform the following duties and responsibilities in a professional manner:

Project Management

Manage assigned kitchen, bath, cabinetry, and remodel projects as directed by the General

Manager and ownership.

Oversee daily project operations and ensure each assigned project is progressing according to

schedule, budget, quality expectations, and company standards.

Manage and update project schedules, sequencing, milestones, and installation dates in

BuilderTrend.

Hold a pre-construction handoff with the designer on each project to confirm scope, selections,

drawings, and client expectations before work begins.

Review plans, cabinet drawings, specifications, scopes of work, selections, schedules, budgets, and purchase orders to understand project requirements.

Identify potential conflicts, missing information, constructability concerns, design issues, field

issues, or budget impacts and communicate them to the appropriate team members.

Coordinate material deliveries, site readiness, installer and subcontractor starts, inspection timing, and required project logistics.

Complete installation packets so installers have the drawings, specifications, and instructions

needed to perform the work correctly.

Coordinate with Fellowship Homes field teams on projects where Kitchen Studio cabinetry is part

of a new home or larger remodel.

Installers, Subcontractors, and Vendors

Coordinate installers, subcontractors, cabinet manufacturers, fabricators, suppliers, inspectors,

and internal team members to keep projects moving forward.

Onboard new installers and subcontractors in coordination with the General Manager and office

staff.

Ensure trade partner work is completed on time and within defined quality standards.

Grow and foster relationships with the company’s installer, trade partner, and vendor pool,

including identifying and developing new trades and suppliers.

Provide vendor and installer coaching, performance feedback, and accountability related to

schedule, quality, safety, and communication.

Assist in identifying, documenting, and resolving vendor or subcontractor performance issues, and participate in decisions regarding removal or replacement when project performance requires it.

Client Experience

Manage and protect the customer experience throughout the installation process through

completion and closeout.

Build relationships of trust with homeowners through professional, open, and timely

communication.

Communicate project status, field conditions, upcoming decisions, delays, and needed information to clients, the designer, the General Manager, and office staff.

Coordinate punch lists, warranty items, closeout activities, client walkthroughs, and final project

completion tasks.

Purchasing, Budget, and Office Coordination

Enter and approve purchase orders, variance purchase orders, receipts to purchase orders, and

subcontractor payout approvals as assigned.

Coordinate with office staff to support owner invoicing, deposits, vendor payments, change

orders, schedule updates, and documentation.

Understand how field decisions affect purchasing, accounting, invoicing, vendor payments, and

project profitability.

Communicate potential change order items promptly and provide the field information needed

for pricing, documentation, and approval.

Help find better, more efficient, and cost-conscious solutions for delivering the client’s intended

project outcome.

Job Site, Documentation, and Team

Ensure job sites and client homes are kept clean, protected, safe, and professionally presented

throughout the project.

Maintain organized project documentation, photos, notes, field updates, and communication

records in BuilderTrend as required by the company.

Coordinate and participate in project meetings, client meetings, installer meetings, and internal

status meetings as needed.

Train and mentor field and installation staff on Kitchen Studio processes, standards, and

documentation requirements.

Participate in hiring, onboarding, and corrective action for field staff in coordination with the

General Manager and ownership.

Help improve company systems by sharing field feedback related to design, measuring, ordering,

scheduling, installation, and quality control.

As needed, deliver products to and from job sites.

Maintain good attendance, punctuality, professionalism, leadership, accountability, and a positive

attitude.

Perform other duties as required or deemed necessary to support assigned projects and company operations.

Decision Impact

The Project Manager is expected to make daily field decisions that affect project schedule, cabinetry quality, client satisfaction, vendor and installer performance, budget accuracy, and company operations.

Decision-making authority may include installation sequencing, installer coordination, site logistics,

quality control direction, vendor and installer performance feedback, and recommendations related to subcontractor or employee replacement or corrective action.

Because a cabinet ordering or measuring error can affect lead times, cost, and the client relationship, any issue that may affect schedule, budget, billing, vendor payment, or project completion must be communicated and documented promptly. The goal is not to assign blame, but to identify issues early, solve problems efficiently, and improve internal systems.

Budgetary Responsibility

Project budgets are created and maintained by ownership, the General Manager, design, purchasing, and accounting; however, the Project Manager plays an important role in protecting the budget through field awareness, accurate measurements, order verification, communication, and early issue identification.

The Project Manager is expected to identify conditions that may create added cost, scope changes, schedule delays, material or cabinet changes, design conflicts, or potential change order requirements.

These issues should be brought to the General Manager, ownership, or purchasing promptly so that a decision can be made before work proceeds whenever possible.

Physical Requirements

This is a salary position and may require long days, early mornings, and occasional weekends depending on project needs, deliveries, installer availability, deadlines, and client commitments.

This position involves sitting, standing, walking, climbing, bending, kneeling, lifting, carrying, pushing, and pulling in the showroom and on active job sites. The employee must be able to exert force of up to 50 pounds and occasionally up to 80 pounds to carry, lift, push, pull, or otherwise move cabinets, countertops, and materials, and must be able to climb ladders and observe all areas of the work.

Qualifications

Construction, remodel, or cabinetry experience required.

Hands-on knowledge of cabinet construction, installation, and adjustment strongly preferred.

Prior experience as a project manager, superintendent, field manager, installation lead, or similar

role preferred.

Ability to take accurate field measurements and to read plans, cabinet drawings, elevations,

specifications, and scopes of work.

Strong understanding of remodel sequencing, installer and subcontractor coordination,

inspections, quality control, and job-site management.

Ability to manage multiple projects, deadlines, installers, vendors, and client expectations at one

time.

Strong written and verbal communication, leadership, organization, follow-through, and time

management skills.

Ability to identify problems, communicate solutions, and escalate issues when needed while

working independently.

Proficient with general technology, email, photos, documentation, scheduling tools, and MS Office (Word, Excel, Outlook).

BuilderTrend experience preferred.

Professional judgment, accountability, confidentiality, and discretion are required.

Desirable Bonus Qualifications

Kitchen and bath design knowledge, including layout principles, NKBA guidelines, and material and finish selections.

Working knowledge of 2020 Design software, including reading, reviewing, or adjusting cabinet

layouts, elevations, and orders.

Benefits (effective after 90 days)

Health insurance, paid in part by the Company

Vision and dental insurance

Long and short term disability paid in full by the Company

Life insurance policy paid in full by the Company

PTO as defined in the Employee Handbook