Job Description
We are looking for a proactive Sales Support specialist to help drive new business growth for our team in South Carolina. This contract opportunity with the potential to become permanent is ideal for someone who enjoys engaging prospective customers, nurturing interest, and keeping sales activity organized from first contact through decision. The role blends relationship-building, lead follow-up, and administrative sales coordination in a fast-paced wholesale distribution environment.
Responsibilities:
• Reach out to prospective clients, introduce product offerings, and build interest through consistent communication.
• Prepare and send product sample packets to potential customers, then follow up regularly until a final decision is made.
• Maintain accurate records of conversations, next steps, and prospect updates within the CRM or sales tracking system.
• Schedule future outreach activities and manage follow-up timing to keep opportunities moving through the pipeline.
• Work through existing leads provided by the business while also identifying and contacting new prospects to expand the customer base.
• Support inbound and outbound sales efforts by responding to inquiries, qualifying interest, and guiding prospects to the appropriate next steps.
• Assist with order-related coordination and sales documentation to ensure a smooth handoff when prospects become customers.• Experience in sales support, inside sales, or a related customer-facing business development role.
• Ability to conduct outbound outreach confidently and effectively while managing inbound interest.
• Strong follow-up skills with the persistence to move prospects toward a clear yes or no decision.
• Proficiency in documenting activity, updating customer information, and organizing tasks in a CRM or similar system.
• Background in post-sales support, order entry, or sales administration is preferred.
• Excellent verbal and written communication skills with a detail-oriented and customer-focused approach.
• Strong organizational skills and the ability to manage multiple leads and priorities at once.
