Job Description
We are looking for an Administrative Assistant to support a client-facing office in South Carolina. This contract opportunity is ideal for someone who enjoys creating a welcoming environment, handling a high volume of activity effectively, and keeping daily operations running smoothly. The person in this role will interact with clients directly, provide administrative support, and help ensure an efficient and positive office experience, especially during peak tax season.
Responsibilities:
• Welcome visitors warmly, assist with check-in, and create a positive first impression for clients arriving at the office.
• Answer incoming calls and respond to routine questions or route inquiries to the appropriate team members in a timely manner.
• Contact clients when additional information is needed and help maintain clear, courteous communication throughout their service experience.
• Review tax return documents with clients at a high level and help coordinate the next steps in the process.
• Escort clients to conference rooms and connect them with staff members for scheduled meetings.
• Enter and update information accurately in office records while maintaining organized documentation.
• Manage multiple priorities during busy periods, especially throughout tax season, while staying composed and detail-oriented.
• Provide general front desk and administrative support to help the office operate efficiently each day.• Previous experience in administrative support, reception, or a similar office-based role.
• Strong verbal communication skills with the ability to interact professionally and positively with clients.
• Comfortable answering inbound calls and handling in-person client contact throughout the day.
• Proven ability to stay organized and manage several tasks at once in a fast-paced environment.
• Accurate data entry skills and attention to detail when working with documents and office records.
• Proficiency with general administrative office tasks and standard business software.
• Dependable, achievement-oriented, and service-oriented approach to supporting both clients and internal staff.
