Veterinary Hospital Receptionist / Concierge

Hospital hours are ( Monday, Thursday, Friday, Saturday ) open 7:30AM - 5:30PM

The OpportunityAre you passionate about animals and looking for a career path in veterinary medicine? We are currently seeking a warm, organized, and motivated Front Desk Receptionist to be the first face our clients see.

This isn't just a desk jobthis is a stepping stone. For the right candidate, we are fully committed to helping you grow. You will start by mastering our front desk operations and client communications. Once you are comfortable, we will gladly cross-train you to become aVeterinary Technician Assistant, teaching you the hands-on clinical skills needed to advance in the animal care field.

What You’ll Do (Reception / Concierge)

• Warmly welcome clients and their pets as they arrive at the clinic.
• Manage a multi-line phone system, schedule appointments, and triage client inquiries.
• Process payments, manage invoices, and maintain accurate patient records in our software.
• Keep the reception and lobby area clean, organized, and welcoming.
• Provide compassionate support to pet parents during stressful situations.

What We’re Looking For

• 1+ years of customer service experience (reception, hospitality).
• A genuine love for animals and a strong desire to build a career in veterinary medicine.
• Excellent communication skills and a positive, team-player attitude.
• Ability to multitask and remain calm in a fast-paced environment.
• Previous veterinary experience is NOT requiredwe will train the right person!

Why Join

• Competitive starting pay with room for financial growth as you learn new skills.
• Generous 50% employee discount on personal pet care.
• Annual allowance for scrubs and uniforms.
• A supportive management team that actively invests in your career development.

PetSmart Veterinary Services in Port St. Lucie is an independently owned and operated, full-service veterinary hospital located inside PetSmart in the heart of Tradition. Having recently opened our doors in our newly built, modern facility, we combine the personalized care, physician autonomy, and warm culture of private practice with the accessibility and energy of a prime retail location. Our practice features four exam rooms, a dedicated dental suite, and a fully equipped surgical suite designed for gold-standard patient care. We believe exceptional medicine starts with a healthy, supportive, and drama-free workplace where team members are valued, mentored, and given clear pathways to grow alongside our expanding hospital.