Customer Service Representative

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide outstanding customer service
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Stock sales floor
• Assist warehouse as needed
• Complete any other assignments given by sales floor manager

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Texas Paint and Wallpaper is a Benjamin Moore retailer servicing North Texas for over 75 years. We are a dealer of paint and decorating supplies with 14 locations in and around DFW. Texas Paint offers many products and services for all your project needs, both big and small.