MEDICAL COUNSELOR

Medical Counselor

Are you passionate about providing compassionate care while helping individuals with developmental disabilities live healthier, safer, and more independent lives?

Who We Are

At Community Mainstreaming Associates, our mission is to support individuals with developmental disabilities in living fulfilling, independent lives. Through our comprehensive services, we promote inclusion and empower those we serve to thrive within their communities.

We are driven by compassion, innovation, and a strong commitment to making a difference. Join our team and help ensure that the individuals we serve receive compassionate, person-centered support while maintaining their health, safety, and dignity.

Learn more about our impactful work at communitymainstreaming.org.

Why You’ll Love Working With Us

• Make a Meaningful Impact: Help individuals manage their health and achieve greater independence.

• Build Meaningful Relationships: Develop trusting relationships with residents, families, coworkers, and healthcare professionals.

• Collaborative Care: Work closely with Residence Managers, Registered Nurses, care coordinators, and interdisciplinary teams.

• Professional Development: Maintain and build your healthcare and human services skills through ongoing training and certifications.

• Rewarding Work: Play an important role in supporting the health, safety, and quality of life of individuals with intellectual and developmental disabilities.

What We Offer

• Full-time, Monday–Friday schedule

• Consistent 8:00 AM–4:00 PM schedule

• 40 hours per week

• Work across East Meadow and Massapequa residential locations

• Supportive and collaborative team environment

• Opportunities for professional development and training

• Meaningful work supporting individuals with developmental disabilities

• Comprehensive benefits package

• Employer-paid dental benefits

• 403(b) retirement plan with organization match of up to 5%

What You Will DoResident Support & Medical Oversight

• Assist residents with personal care, nutrition, hygiene, and meal planning as needed.

• Promote resident health and safety while providing education regarding medical conditions and medications.

• Administer medications, including insulin and tube feeding when required by residents' treatment plans, in accordance with New York State AMAP regulations and applicable policies.

• Assist residents with scheduling medical appointments and advocate for them during medical visits.

• Ensure medical follow-ups are documented and communicated appropriately to the Registered Nurse and Residence Manager.

• Provide first aid and emergency medical treatment within the scope of training and applicable requirements.

• Track and report medical and medication updates, behavioral supports, daily goal implementation, and other required information.

• Complete monthly medical and medication audits in collaboration with the Registered Nurse.

• Attend monthly staff meetings and bi-weekly Interdisciplinary Team (IDT) meetings.

• Participate in residents' annual Life Plan meetings.

• Serve as a positive role model and promote healthy, respectful interactions.

Incident Management

• Participate in required training related to incident prevention, response, and documentation.

• Follow all applicable regulatory and agency policies and procedures for incident management and reporting.

• Promptly communicate and document incidents and health-related concerns according to established procedures.

Record Keeping & Documentation

• Accurately document services, medical appointments, medications, and relevant health information in the electronic health record system.

• Maintain medical record binders for assigned residents.

• Maintain residents' "To-Go" books for medical appointments and emergency or urgent-care visits.

• Complete daily service delivery notes and other required documentation accurately and on time.

• Maintain confidentiality and ensure records are handled in accordance with organizational policies and applicable regulations.

Communication & Collaboration

• Communicate effectively and professionally with residents, families, coworkers, healthcare professionals, day habilitation programs, care coordinators, and other members of the support team.

• Communicate medical needs, appointments, changes in condition, and other relevant information to appropriate team members.

• Notify families of significant changes in residents' conditions, including urgent care visits and hospitalizations, as required.

• Collaborate with the RN, Residence Manager, and interdisciplinary team to promote continuity of care.

Training & Professional Responsibilities

• Complete all required annual and recommended training.

• Maintain required certifications, including AMAP, CPR, and other applicable credentials.

• Accept assignments and perform additional duties as directed by the Residence Manager or designee.

Minimum Qualifications

Required:

• High school diploma or GED.

• Minimum of 2 years of experience working with individuals with intellectual and developmental disabilities (I/DD).

• Current AMAP certification.

• Knowledge of OPWDD medical and medication regulations.

• Strong written and verbal communication skills.

• Familiarity with electronic health records and electronic documentation systems.

• Valid New York State Driver's License.

• Ability to pass required background checks.

• Ability to complete and maintain required certifications and trainings.

• Smartphone required.

• Must have completed the orientation period of 3–6 months in the current position, where applicable.

• Must be in good standing in the current position, where applicable.

• Must be current with all required mandatory trainings.

Physical Requirements

• Ability to lift up to 50 pounds.

• Ability to stand, bend, lift, and move throughout the workday.

• Ability to provide physical assistance to residents when required and within applicable training and safety guidelines.

Work Location

East Meadow and Massapequa, NY

The schedule will be shared between both residential locations.

Work Hours / Schedule

Full-time Monday–Friday

8:00 AM–4:00 PM

40 hours per week

The position will be scheduled across the East Meadow and Massapequa locations.

Pay

$21.50 per hour

Generous Benefits

Community Mainstreaming Associates offers a comprehensive benefits package designed to support employees' health, financial well-being, and professional development.

Health & Wellness Benefits

• Medical Benefits: Generous employer contribution; eligibility begins the first day of the month following 60 days of employment.

• Employer-paid Dental Benefits

• Vision Plan

• Accident Insurance

• Critical Illness Insurance

• Pet Insurance

• Identity Theft & Fraud Protection

• Legal Services

Financial & Retirement Benefits

• 403(b) Retirement Plan: Organization match of up to 5%.

• Life Insurance: 100% employer-paid coverage equal to 1x annual salary.

• Voluntary Life Insurance

• Long-Term Disability Benefits

• Section 125 Flexible Spending Program

• Tuition Assistance

Paid Time Off

• Up to 80 hours of vacation during the first calendar year of employment.

• Employees accrue an additional 8 vacation hours each subsequent calendar year, up to a maximum of 120 hours.

• Up to 40 hours of personal time per calendar year.

• 10 paid holidays.

Public Service Loan Forgiveness

As a non-profit organization, Community Mainstreaming Associates offers employees the opportunity to qualify for Public Service Loan Forgiveness (PSLF), subject to applicable program eligibility requirements.

Make a Difference With Us

If you're compassionate, dependable, and committed to supporting the health and well-being of individuals with intellectual and developmental disabilities, we invite you to join Community Mainstreaming Associates as a Medical Counselor.

Your dedication can help residents maintain their health, achieve greater independence, and live fulfilling lives in their communities.

Community Mainstreaming Associates is an Equal Opportunity Employer.