Inbound Customer Service Representatives

Inbound Customer Service Representatives support customers through phone and email interactions, handling order and billing inquiries with clear, helpful, and timely assistance.

Responsibilities

• Handle inbound customer calls.
• Respond to customer inquiries through phone and email.
• Provide order and billing support.
• Resolve customer concerns accurately and professionally.

Preferred Qualifications

• 2+ years of customer service experience.
• Data entry skills.
• Strong active-listening skills.
• Clear verbal communication.

Eagle Resource Group, Inc. is a Georgia-based staffing and recruiting company. We are engaged in the business of matching our clients’ open job roles with experienced candidates.

With over 50 years of combined experience, knowledge and understanding of the industry, Eagle Resource Group has the advantage to address the needs of our clients and experienced candidates.