Sales Assistant

We are looking for a proactive Sales Assistant to support customer engagement and revenue growth in Cedar Rapids. This Long-term Contract position focuses on delivering timely, high-quality service to customers, strengthening existing accounts, and helping expand new business opportunities. The ideal candidate is motivated, communicates effectively, and can balance customer needs with commercial objectives in a fast-paced environment.

Responsibilities:

• Build and maintain strong customer relationships by providing prompt, detail-focused support before and after the sale.

• Partner with internal team members and leadership to understand pricing trends and position competitive offers that improve win rates.

• Review incoming purchase orders to ensure they align with approved terms, negotiated agreements, and order details.

• Contribute to sales performance goals by supporting activities that drive account growth and customer retention.

• Respond to customer questions, requests, and quote-related needs with accuracy and a high sense of urgency.

• Assist in developing new business connections while continuing to strengthen service for current customers.

• Coordinate with cross-functional stakeholders to address issues, resolve order concerns, and maintain a positive customer experience.

• Strong written and verbal communication skills with the ability to interact professionally with customers and internal teams.
• Demonstrated ability to work independently, manage priorities, and stay productive with limited supervision.
• Proven commitment to delivering responsive, high-quality customer service and support.
• Comfort working toward sales goals, performance targets, and customer satisfaction expectations.
• Ability to review order information carefully and apply established business terms accurately.
• Effective negotiation and relationship-building skills in a customer-facing environment.
• Previous experience in sales or customer service is preferred.