ClimateGuard Customer Service Representative

We are seeking a Customer Service Representative Bilingual to join our ClimateGuard team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications:

• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Ability to build rapport with clients
• Previous experience in customer service, sales, or other related fields

Requirements:

• Ability to prioritize and multitask
• Able to work every other Saturday with a day off during the week
• Bilingual

Studio41/ Climate Guard Windows & Doors is a Chicago based luxury kitchen, bath and window showroom with one location in Scottsdale, AZ. Our talented design associates specialize in kitchen and bath plumbing fixtures, cabinetry, decorative hardware, window treatments, tile and windows.