Customer Service Representative

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Apex Granite Solutions is a premium granite fabricator based in Ocala, FL. At Apex Granite Solutions, our mission is to build relationships that allow us to provide the highest level of service . From our vendors to our designers and installers, we are dedicated to delivering an exceptional experience and helping each of our clients realize their vision.