About Us
Dutuc bridges brand strategy, content, campaigns and growth under one calm, memorable identity. Above the water, sharp marketing. Underneath, relentless execution.
Position Summary
We are seeking a Customer Service Representative to assist customers with questions, requests, and general service needs. This role is ideal for someone who enjoys helping people and can communicate clearly while maintaining a positive and professional attitude.
Responsibilities
- Respond to customer questions and service requests
- Provide information about products, services, and promotions
- Listen to customer concerns and assist with appropriate solutions
- Follow up on customer requests when necessary
- Document customer interactions and relevant feedback
- Assist customers during promotional activities and events
- Communicate customer needs to the appropriate team members
- Maintain a positive and professional customer experience
Qualifications
- High school diploma or equivalent
- Strong communication and listening skills
- Friendly, dependable, and customer-focused
- Professional approach to problem solving
- Ability to stay organized in a fast-paced environment
- Previous customer service, retail, or hospitality experience is helpful but not required
Benefits
- Paid training
- Professional development opportunities
- Supportive team environment
- Career advancement opportunities
- Hands-on customer service experience
- Competitive compensation
