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Help Desk Tech Intern (College Credit)

United Way Miami

Miami, FL 33129 • 10/8/2026

Job Description

Job Description
Description:

Start building your IT career while gaining real-world experience!

We are looking for a motivated college student to join our team as a Help Desk Technician Intern. This is a great opportunity to gain hands-on IT experience, learn from experienced professionals, and build your professional network.

Responsibilities:

  • Help Desk Support: Support on-site technicians by assisting with level 1 technology tasks: install peripheral devices, set up laptops, manage equipment inventory for UW, CFE, EHS, and MU.
  • Audio Visual Technician: Provide support to the Campus Manager to support and maintain audio-visual equipment in Ansin and CFE conference rooms. Provide end-user training and assistance where required.
Requirements:
  • Currently enrolled in a college or university program, preferably in Information Technology, Artificial Intelligence, or a related field.
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • A positive attitude and eagerness to learn.
  • Prior internship or work experience in IT is a plus but not required.

Benefits

  • College credit (if applicable) and valuable hands-on experience in IT.
  • Mentorship and guidance from experienced IT professionals.
  • Networking opportunities within the organization.
  • Potential for a letter of recommendation upon successful completion of the internship.

Build your skills, gain experience, and take the next step toward your IT career!