Receptionist / Appointment Setter

DDC Services in Highland, Indiana is NOW HIRING a Part-Time Receptionist / Appointment Setter to help keep our front office running smoothly. You’ll be the friendly voice and organized support that customers rely on for scheduling, updates, and great service.

Success in this role means answering customers with a positive attitude, keeping appointments on track, and communicating clearlywhile helping the office stay organized and welcoming.

• Answer incoming phone calls and assist customers in a friendly, professional way.
• Make outgoing calls to customers and referrals when follow-up is needed.
• Schedule and confirm customer appointments accurately and on time.
• Follow up with customers by phone to ensure appointments and updates are received.
• Enter and update basic customer information to keep records current.
• Provide friendly and professional customer service at all times.
• Help keep the office organized so day-to-day operations run smoothly.
• Support a positive office experience by staying dependable and responsive.
• Use communication skills to handle questions, requests, and scheduling changes.
• Maintain focus across multiple tasks while keeping details organized.

• Friendly, professional communication skillsespecially on the phone.
• Dependability and punctuality.
• Comfort speaking with customers and helping them feel supported.
• Strong organizational skills and the ability to multitask.
• Positive attitude and willingness to learn.
• Previous receptionist, customer service, or appointment-setting experience is a plus (not required).
• Comfort working in an on-site office environment in Highland, IN.
• Ability to work part-time with flexible scheduling (training provided).

• Part-time schedule with flexible scheduling available.
• On-site position in Highland, Indiana.
• $15–$20 per hour, plus incentives.
• Training provided.