Responsible for coordinating case management services for unaccompanied children in care under the direction of the Lead Case Manager. This includes coordinating timely referrals to external care providers and consistent communication with relevant stakeholders on referral status, ensuring consistent care coordination communication between medical and behavioral health staff internally and externally, coordinating timely referrals to child advocate services as needed, ensuring that the appropriate health interpretation and translation services are available, and ensuring the coordination of the appropriate post-release services that include the continuity of health care services.
Case Manager Duties and Responsibilities
- Make case studies for the purpose of assessing problems and determining appropriate types and methods of treatment.
- Investigate and provide services and referrals for clients where their physical or emotional welfare is involved
- Work with cases involving neglect, abuse, emotional or behavioral problems, physical/mental disabilities or other health conditions affecting a client's personality, family relationships, and child or in-home care arrangements.
- Develop intensive long or short-term treatment plans to improve or restore individual or family functioning.
- Conduct thorough psychosocial assessments on families.
- Develop person-centered, strength-based case plans.
- Drive frequent long distances to conduct field visits in order to carry out service plans, observe, and assess client needs, and provide information and social work services
- Maintain up-to-date records of all aspects of case management and prepares reports and correspondence.
Case Manager Requirements and Qualifications
- Bachelor's Degree in the behavioral sciences, human services or social services fields.
- Child welfare and/or case management experience is strongly encouraged.
- Experience in case planning, case management, and fieldwork in a public or private agency as a Case Manager or closely related job title.
- Possesses superb written and spoken communication skills
- Excellent interpersonal skills with colleagues, community leaders, policymakers, and others
- Excellent time management skills; organized and able to prioritize
- Motivated to take on additional community involvement projects and solve problems
- Comfortable in a fast-paced environment with multiple cases
- Able to organize and manage large amounts of files, schedules, dates, and information
- Self-directed and able to work without supervision
- Comfortable with building personal relationships and dedicated to helping others
- Empathetic and supportive with mentorship and leadership skills
Other
- Bilingual - Spanish/English required
- Be at least 21 years of age
- Successful completion of background check
- Be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route [i.e.: MMR, Flu, Varicella, TB, etc.]
- Valid California Driver’s License, reliable personal vehicle, and active auto insurance for required travel.
- Flexibility to maintain 24/7 on-call availability as needed and provide coverage during evenings, weekends, or holidays based on case requirements.
