Front Desk Receptionist

Position Summary

The Front Desk Receptionist is responsible for supporting front office operations by assisting patients during the check-in and check-out process, answering incoming calls, scheduling appointments, preparing charts, and verifying insurance. This position requires excellent customer service, communication skills, and the ability to effectively multitask in a busy medical office environment.

Essential Duties and Responsibilities

• Patient check-in and check-out.
• Answer and distribute incoming telephone calls.
• Schedule clinical appointments.
• Prepare and file patient charts.
• Verify insurance eligibility and benefits.
• Maintain accurate patient information within the practice management and EMR systems.
• Provide professional and courteous customer service to patients, visitors, and staff.
• Perform other front office duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Minimum two (2) years of medical receptionist or medical office experience.
• Experience with insurance verification.
• Experience using Electronic Medical Records (EMR).
• Excellent verbal and interpersonal communication skills.
• Ability to multitask and work in a fast-paced environment.

Preferred Qualifications

• Vision care, ophthalmology, or optometry experience.
• Three (3) or more years of insurance verification experience.
• Bilingual English/Spanish.

Berkeley Eye Center as an Employer

We desire to be the employer of choice in the vision care field with a culture that strives to make Kindness, Quality, Integrity, and Growth our priorities. We have received local and national recognition as a Top Workplace with an emphasis on Work-Life Balance, Fair Pay & Development Opportunities.

Berkeley Eye Center has 26 locations & 3 surgery centers in the Greater Houston Area & Corpus Christi, providing a wide range of vision care services including routine vision exams, outpatient cataract and retina surgery, LASIK, Optical and much more.