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Technical Trainer

SMART TECH SKILLS LLC

Marlborough, MA 01752 • 10/9/2026

Job Description

Job Description
Benefits:
  • Competitive salary


Location: Boston, MA (Onsite)

Position Overview
The Instructional Designer will design, develop, and implement engaging learning solutions that support organizational objectives. The role requires expertise in adult learning principles, eLearning development, curriculum design, and project management. The individual will work closely with SMEs and stakeholders to create scalable training programs using tools such as Articulate 360 (Storyline & Rise) and Camtasia.

Key Responsibilities
  • Conduct learning needs analyses and recommend appropriate training solutions.
  • Design and develop eLearning courses, videos, curricula, storyboards, and supporting materials.
  • Create blended learning programs including instructor-led, virtual, microlearning, and self-paced training.
  • Manage multiple instructional design projects simultaneously.
  • Perform editing, quality assurance, and content reviews.
  • Ensure training materials align with organizational standards, branding, and DEI initiatives.
  • Collaborate with SMEs and stakeholders throughout the design and development process.
  • Evaluate training effectiveness and continuously improve learning solutions.
Required Skills & Experience

Instructional Design

  • 4+ years of instructional design experience.
  • Strong understanding of adult learning theory and instructional design methodologies.
  • Experience with training needs analysis, curriculum development, and learning evaluation.
  • Ability to develop learning solutions from concept through implementation.
eLearning & Authoring Tools

  • Articulate 360 (Storyline and Rise)
  • Camtasia
  • eLearning content development
  • Storyboarding and multimedia production
Project Management

  • Managing multiple projects and competing priorities.
  • Working independently and within matrixed teams.
  • Stakeholder management and cross-functional collaboration.
Technical Skills

  • Microsoft Office Suite:
    • Excel
    • Word
    • PowerPoint
    • Outlook
    • Project
Soft Skills

  • Excellent written and verbal communication.
  • Strong editing and proofreading skills.
  • Critical thinking and problem-solving abilities.
  • Attention to detail and organization.
  • Presentation and facilitation capabilities.
Must-Have Requirements

  1. Bachelor's degree or equivalent experience.
  2. 4+ years of instructional design experience.
  3. Hands-on experience with Articulate 360 (Storyline & Rise) and Camtasia.
  4. Experience developing training programs from needs analysis through delivery.
  5. Curriculum design and eLearning development expertise.
  6. Strong project management and stakeholder engagement experience.