Receiving, Inventory, and Shipping Manager

Location: Duncan, SC

Reports To: Plant Manager

Job Type: Full-time, exempt

Job Summary: We are seeking an organized, hands-on Receiving, Inventory & Shipping Manager. This role owns the flow of material from the dock door in to the dock door out, leading the receiving, inventory and shipping team and serving as the point person for vendors, carriers and internal departments on material movement.

This person makes sure every inbound delivery is checked and put away correctly, inventory records match what is on the shelf, and customer orders ship complete, on time and damage-free. The manager works closely with Production, Purchasing, Project Managers and is measured against the key performance indicators listed below.

Key Responsibilities:

Receiving

• Schedule and manage inbound deliveries; coordinate appointments with vendors and carriers.
• Verify every receipt against the purchase order and packing list for correct cost, quantity, material description, and condition.
• Inspect for damage or nonconformance; document, quarantine and report discrepancies to Quality and Purchasing within 24 hours.
• Post receipts in the ERP/inventory system the same day and route material to put-away, QC or production.
• File freight claims for shortages and damage and track them to closure.

Inventory Control

• Maintain accurate on-hand quantities and bin locations for raw materials, fittings, NB&G, equipment, miscellaneous items and report accurate WIP.
• Run the cycle count program (ABC-based) and lead the annual physical inventory.
• Investigate and resolve count variances; approve adjustments within set limits.
• Manage warehouse and pipe laydown yard layout, labeling and 5S so any item can be found in under two minutes.
• Report Material Shortages, slow-moving and obsolete inventory to Purchasing.
• Close out overage material from projects and put in to general inventory for future projects.
• Control customer-owned and returned (RMA) material.

Shipping

• Plan weekly shipment against the schedule and promised ship dates.
• Oversee loading, packing, crating and labeling to customer and carrier requirements.
• Ensure accuracy of bills of lading, packing slips, and certificates of conformance.
• Select carriers and modes for cost and service; schedule LTL, FTL and parcel shipments; negotiate rates with carriers .
• Audit freight invoices and resolve billing errors.

Team, Safety & Improvement

• Hire, train, schedule and evaluate Supervision ,receiving, inventory and shipping staff; cross-train for coverage.
• Enforce safe forklift, rigging, racking and pipe stacking practices; keep OSHA forklift certifications current.
• Track and report the department KPIs below weekly; lead root-cause and corrective action on misses.
• Write and maintain procedures for receiving, put-away, counting, picking and shipping.
• Work with Production, Purchasing, and Project Management on material availability and month-end inventory close.

Key Performance Indicators:

Performance is reviewed monthly against these targets and formally at the annual review. Targets are starting points and should be set against a 90-day baseline after hire.

Area

KPI

How It's Measured

Target

Frequency

Receiving

Receving-to-stock time

Hours from truck arrival to receipt posted and material put away

24 hrs ( 4 hrs for production-critical)

Weekly

Receiving

Receiving accuracy

Receipts posted with correct part, qty and location total receipts

95.5%

Monthly

Receiving

Discrepancy reporting

Shortages, overages and damage reported to Purchasing within 24 hrs

100%

Monthly

Inventory

Inventory record accuracy

Cycle-count locations matching system within tolerance locations counted

95% (A items 99%)

Monthly

Inventory

Cycle count completion

Scheduled counts completed scheduled

100%

Weekly

Inventory

Net adjustment value

Net $ of inventory adjustments total inventory value

0.5%

Monthly

Inventory

Stockouts caused by record errors

Production stoppages traced to wrong on-hand or location

0

Monthly

Inventory

Slow-moving / obsolete inventory

$ with no movement in 12 months, reported with disposition plan

Reported quarterly; trending down

Quarterly

Shipping

On-time shipment

Orders shipped by promised ship date orders due

98%

Weekly

Shipping

Order accuracy

Orders shipped with correct items, qty and paperwork orders shipped

99.5%

Monthly

Shipping

Shipping damage

Customer damage claims shipments

0.25%

Monthly

Shipping

Freight cost

Outbound freight $ as % of shipped sales, vs. budget

At or under budget

Monthly

Shipping

Freight invoice audit

Carrier invoices audited before payment

100%

Monthly

People & Safety

Recordable injuries / lost-time incidents

OSHA recordables in department

0

Monthly

People & Safety

Training and certification

Staff with current forklift certification and SOP training

100%

Quarterly

People & Safety

Labor productivity

Lines received + lines shipped per labor hour, vs. baseline

Improve 5% year over year

Monthly

Qualifications & Skills:

Required

• 5+ years in receiving, warehouse, inventory or shipping operations, with 10+ years supervising a team.
• Working knowledge of an ERP or inventory system (receipts, transfers, adjustments, cycle counts).
• Experience booking LTL, FTL and parcel freight and preparing bills of lading.
• Strong Excel skills and comfort working with data to track KPIs.
• High school diploma or equivalent.

Preferred

• Experience in a manufacturing or fabrication environment.
• Associate or bachelor's degree in supply chain, logistics or business, or APICS/ASCM certification (CPIM or CLTD).
• Barcode/RF scanning implementation experience.

Professional Attributes

• Detail-oriented; treats an inventory record as a financial record.
• Clear communicator with vendors, carriers and other departments.
• Organizes work and people around daily priorities and shifting ship dates.
• Solves problems at the root rather than working around them.

Leadership Skills

• Sets clear daily priorities and holds the team accountable to KPI targets.
• Coaches and develops staff through regular feedback, training and cross-training.
• Leads by example on safety, accuracy and housekeeping standards.
• Makes timely decisions under pressure when ship dates, staffing or material change.
• Resolves conflict fairly and builds a cooperative, respectful team culture.
• Drives continuous improvement and gets team buy-in for new processes.
• Represents the department confidently with other managers, vendors and customers.

Physical Requirements & Work Environment

• Works in a warehouse and shop environment with exposure to noise, dust and seasonal temperatures.
• Regularly stands, walks, bends and climbs; lifts up to 50 lbs unassisted.
• Wears required PPE, including safety shoes, safety glasses and hi-vis as required.
• Occasional overtime or early starts to meet ship dates and project requirements.

Benefits:

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and company holidays.