Are you the translator between customer problems and breakthrough products?
Do you enjoy uncovering technical pain points, discussing GD&T with engineers one moment and aligning with purchasing the next? Can you turn feedback into design direction that fuels real innovation? If so, HI-LEX wants to hear from you.
What you’ll do
- Initiate and sustain proactive outreach to prospects and current customers to highlight HI-LEX’s latest R&D capabilities.
- Lead technical discovery to understand requirements, constraints, and opportunities for new designs or modifications.
- Serve as the conduit between customers and HI-LEX engineeringconvert insights into clear, actionable design inputs.
- Support RFQs by ensuring proposals reflect accurate, complete technical specifications and risks.
- Develop deep product expertise, including manufacturing processes and material selectionsuch as ultrasonic welding methods and material compatibility considerations.
- Track competitors and market trends to inform R&D strategy and long-term product roadmaps.
What you’ll bring
- BS in Mechanical Engineering, Engineering Technology, or related technical field.
- 3–5 years of experience in product engineering, technical sales, or business development; automotive/manufacturing background preferred.
- Hands-on familiarity with DFM, FMEA, and GD adept at reading and manipulating 3D models and drawings (open, section, annotate).
- Outstanding communication and documentation skills; comfortable presenting complex topics to non-technical stakeholders.
- Microsoft Office proficiency; CRM experience (e.g., Salesforce) strongly preferred.
- Strength in relationship-building with customer engineering and purchasing teams.
Where and how you’ll work
- Open seating environment with the flexibility to change locations as needed.
- Periodic travel by air, car, or train to HI-LEX operations, customers, and suppliers.
Physical aspects of the job
- Lift up to 20 pounds.
- Office setting with normal ambient noise from calls, meetings, and conversations.
Core strengths that set you apart
- Product development mindset and design collaboration.
- 3D software literacy for effective model reviews.
Ready to be the voice of the customer to engineeringand the face of engineering to the customer? Join HI-LEX and help convert insights into products that solve real-world challenges.