SUMMARY
The Operations Manager will plan, direct, manage and support USA plant operations. Providing focus and leadership for all plant related issues.
DUTIES & RESPONSIBILITIES
- Management responsibility and control over the plant operations including planning, production, staffing, quality, maintenance and safety.
- Work with the plant teams to achieve improvements in teamwork, efficiency and effectiveness in order to achieve KPI and financial targets. Develop a culture of continuous improvement across the business by utilizing CI problem solving tools and encouraging participation from the teams.
- Provide support, coaching and direction to Plant Managers and high potential candidates within the organization.
- Create and manage the supply chain for plants. Interface extensively with clients regarding supply chain projects.
- Manage client relationships by periodically meeting with clients to evaluate and improve service levels.
- Create manage and audit the Health, Safety and Environmental systems for compliance.
- Manage and report the Greenhouse emissions as required by clients.
- Improve and manage the quality systems. Ensure acceptable results on client audits. Ensure attainment of any client-required certifications.
- In coordination with HR, responsible for overseeing plant training matrix and training processes.
- Ensure that all SAP transactions and control functions are completed per corporate guidelines.
- Negotiate with operations related vendors to achieve improved pricing, terms and service.
- Support the HACCP and Food Safety teams in the plants.
- Interface with all levels and functional departments of the organization.
- Responsible for conducting Monthly operations meetings and providing leadership on continuous follow-up.
- Other duties as assigned by manager.
COMPENTENCIES & QUALIFICATIONS
- Experience in a management role with a proven track record in a similar environment
- Hold a recognized academic or professional qualification and should be able to demonstrate strong experience in operations management and process improvement
- Knowledge of lean manufacturing techniques, Kaizen, Business Management systems and other accreditation
- Good interpersonal skills; required to work with personnel at all levels, including client staff, project teams, site operatives, auditors and external certification bodies
- Strong and positive people management background and must be able to demonstrate a hands on management style
- Good working knowledge of relevant legislation, including EHS
- Proven track record with experience, ability and knowledge to manufacture products to the highest standards
- Ability to work on own initiative and as part of a team to assist in raising the performance of the group and help achieve common goals and objectives
- Must have the ability to support all plant operations in the country
- Working knowledge of computer systems – Excel, Word, Power Point, Outlook and SAP
- Must be able to provide externally recognized levels of competence that are consistent with the role
- Must be mobile and flexible to travel extensively if required
