We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!
Compensation:$15 - $19 hourly
Responsibilities:What You’ll Do:
- Provide administrative support to the Property Management team
- Respond to resident, applicant, and owner inquiries by phone, email, and other communication channels
- Help ensure compliance with Fair Housing, Section 8, LIHTC, and local regulations
- Coordinate maintenance and vendor work orders; manage vendor SLAs
- Maintain accurate records and reports in AppFolio and Google Suite
- Deliver excellent resident service and resolve escalated tenant issues
- Grow in the position through continued learning and skill building
- Create and update property listings, marketing materials, and online advertisements.
- Answer incoming calls, emails, and resident inquiries in a professional and timely manner.
Success at 6 months:
- Reduced vacancy days, accurate listing launches, high-quality leasing support
Tools you’ll use: Google Suite, CRM, MLS, AppFolio/Yardi
What You’ll Bring (Must-Haves):
- Prior admin, leasing, or customer service experience
- Strong organization and communication skills; bilingual a plus
- Pursuing a Texas Real Estate license or willing to get one
Nice-to-haves:
- Familiarity with MLS, CRM, or property management platforms
WelcometoExpertRentals&PropertyManagement
WeareaVeteran-OwnedPropertyManagementCompanyintheKilleen–FortHood,Texasarea.
ForResidents:WeProvideBeautifulHomesForRent,includingUnfurnishedandFullyFurnishedHomesAvailableForCorporateClients,ActiveMilitary,andReservistsduringShort-TermTours&TDY.
ForOwners:WeProvideExpertPropertyManagementServices,MaximizeYourROI,and MatchExcellentResidentstoExcellentHomesForRent!
OurCoreValues:Dependability,Honesty,andIntegrity.Weunderstandthatourbusinessreliesonourreputation.SatisfiedOwnersareourgoal.HappyOwnersandHappyResidentsspreadthewordabouttheirexperience.
Wearehardworkingandcommittedtoyourcareer.Weworkwithaccountablepeople.Wearelookingforleadersandteamplayers.
OurMission:ToexceedexpectationsandWOWclientswhileprovidingthemwithhighvalue,whilemaintainingahighlevelofcommitmenttoourcommunityandbottom-lineprofitability.
