Terminal Operations Coordinator

Terminal Operations Coordinator

Location: Onsite in Jacksonville, FL
Schedule: Monday-Friday, Full-Time
Pay: $50K - $60K per year
Duration: Direct Hire

Benefits: Medical, dental, vision, 401K with company match, PTO plus holidays

Position Overview

LHH Recruitment is seeking a detail-oriented Terminal Operations Coordinator to support a fast-paced logistics operation located at the Jacksonville port. This position plays an important role in keeping freight moving efficiently by ensuring drivers, shipments, and required documentation are properly validated before materials move through the terminal.

Accuracy is critical. Missing a step, overlooking paperwork, or failing to follow an established procedure can create significant operational delays. The ideal candidate is comfortable working within detailed SOPs, investigating discrepancies, and taking an issue from root-cause analysis through resolution.

Key Responsibilities

• Review and validate driver, shipment, and cargo documentation before materials move through the terminal.
• Follow established standard operating procedures (SOPs) and ensure required validation steps are completed accurately.
• Identify documentation or process discrepancies and investigate the root cause of operational issues.
• Work through problems from initial identification through resolution, escalating appropriately when needed.
• Communicate with drivers, transportation partners, and internal operations teams to resolve issues quickly.
• Perform accurate data entry and maintain documentation across multiple operational systems.
• Monitor shipment and cargo activity and research discrepancies between paperwork and system information.
• Respond to phone, email, and in-person questions in a busy operational environment.
• Help prevent delays by proactively identifying missing, incomplete, or inaccurate information.
• Maintain strong safety awareness and follow all site and terminal procedures.

What We're Looking For

• Previous experience in logistics, transportation, dispatch, shipping/receiving, supply chain, warehouse operations, or a similarly process-driven environment.
• Strong attention to detail, particularly when reviewing documentation and following established procedures.
• Experience working with SOPs and understanding why procedural compliance is important.
• Ability to identify a problem, research what caused it, and work toward an appropriate resolution.
• Comfortable navigating multiple computer systems and managing several priorities at once.
• Strong verbal and written communication skills.

Pay Details: $50,000.00 to $60,000.00 per year

Search managed by: Ashley Armstrong

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.