Technical Sales Representative

Job Summary

The Technical Sales Representative reports to Vice President and is responsible for driving business growth by promoting RCS’s energy and industrial services, managing client relationships, and ensuring customer satisfaction while applying a strong understanding of technical operations within the energy, petrochemical, and heavy industrial sectors. This job description is a brief description of the job function. The Technical Sales Representative is not limited to the job duties listed below and may be asked from time to time to perform other miscellaneous job duties as assigned.

Essential Job Functions

A. Comprehends and adheres to all federal and RCS safety/security requirements while demonstrating proper execution in following the procedures/policies on a consistent basis.

B. Understanding operational constraints and safety considerations.

C. Identify and develop new business opportunities and maintain relationships with existing customers.

D. Conduct site visits to energy, petrochemical, and industrial facilities to identify opportunities and present RCS solutions.

E. Prepare and deliver proposals, quotations, and presentations tailored to client needs.

F. Work closely with the operations department to schedule services, coordinate field resources, and ensure work specifications and client requirements are met.

G. Meet and exceed individual sales targets and contribute to overall business growth.

H. Manage sales pipeline, maintain accurate client records, and report progress to management.

I. Completes tasks on time or notify appropriate personnel with an alternate plan.

J. Exhibits a high level of quality of work through accuracy and thoroughness.

K. Preserves the confidentiality of RCS intellectual property and methods.

Skills and Educational Requirements

L. Demonstrates professional communication, negotiation, and presentation skills when interacting with co-workers and clients in person, by telephone, or email, including the ability to communicate effectively in English both verbally and in writing. Exhibits a strong desire to act as a team player through initiative, creativity, a positive attitude, and the ability to build and maintain professional client relationships while coordinating effectively with operations and technical teams.

M. Ability to manage multiple tasks, prioritize accordingly, and work independently in a self-motivated and target-driven manner, with strong problem-solving skills to propose solutions aligning safety, efficiency, and cost considerations.

N. Mechanical aptitude and understanding of energy and industrial service processes, including technical knowledge of confined space work, industrial equipment, hazardous material procedures, and field service operations within refinery, petrochemical, terminal, and heavy industrial environments. Maintains a professional demeanor suitable for client-facing roles across the energy and industrial services sectors.

O. Demonstrated experience in technical and mechanical sales within the energy and industrial services sector, including the ability to understand, articulate, and sell complex services and solutions to both technical and non-technical decision-makers across energy, petrochemical, and heavy industrial markets. Must be capable of reading and interpreting scope-of-work packages, equipment specifications, site safety plans, and service agreements.

P. Working knowledge of energy and industrial services operations, including familiarity with the full range of RCS’s service offerings across the energy and industrial sectors. Ability to conduct technical discussions with plant engineers, maintenance supervisors, HSE personnel, and operations teams, and to translate RCS’s capabilities into practical, value-driven solutions that address client operational, safety, and compliance needs.

Q. This is a hybrid position requiring 75% travel; must be comfortable traveling to client sites including energy facilities, refineries, petrochemical plants, terminals, and heavy industrial operations. When not traveling, remote work is permitted with regular coordination with operations, technical teams, and management.

R. An Associate’s or Bachelor’s degree in Business, Marketing, Engineering, or a related field is preferred; a High School Diploma with significant field experience will be considered.

S. A minimum of three (3) to five (5) years of technical sales experience within the energy and industrial services industry including oil and gas, petrochemical, chemical, power generation, or heavy industrial sectors is required, with at least two (2) years in a directly related energy or industrial service discipline preferred. Direct experience selling energy and industrial services to refineries, petrochemical facilities, terminals, or marine/shipyard environments is strongly preferred.