The Retail Sales Manager will oversee a single-store operation, farmers markets, and pop-up events while leading a small sales team and reporting to the business owner. This role will drive revenue growth and average transaction growth through strong sales leadership, customer experience, team development, and effective retail operations. Advancement opportunities include cross-functional retail roles, and Multi-Location General Manager positions.
Responsibilities
- Lead sales activities across the store, farmers markets, and pop-up events.
- Manage sales targets and implement strategies to increase revenue and average transaction value.
- Coach, develop, and motivate a small sales team through ongoing performance feedback.
- Oversee store operations, staff scheduling, customer experience, and conflict resolution.
- Forecast sales, monitor performance, and prepare reports for the business owner.
- Manage inventory oversight, visual merchandising, and point-of-sale operations.
- Support eCommerce and social media activities that promote sales and customer engagement.
Required Qualifications
- 2+ years of experience in retail sales management.
- 2+ years of experience in culinary food production.
- ServeSafe Managers or Food Handlers Certification.
- Experience with retail management, sales forecasting, and inventory management.
- Knowledge of visual merchandising, point-of-sale systems, and customer relationship management.
- Demonstrated team leadership, performance coaching, and conflict resolution skills.
- Culinary experience.
