Customer Service Representative

NOW HIRING: Part-Time Patient Care CoordinatorFYZICAL Therapy & Balance Centers – East Point, GA
Schedule: Thursday & Friday
Compensation: based on experience
Growth Opportunity: Potential for additional days, hours, and advancement
Join Our Team!FYZICAL Therapy & Balance Centers – East Point is seeking a dependable, detail-oriented, and motivated Part-Time Patient Care Coordinator to join our growing outpatient rehabilitation practice.
We're looking for more than someone to answer phones and schedule appointments. We want someone who takes pride in their work, values accuracy, enjoys helping patients, and wants to be part of a team committed to excellence.
This position is ideal for someone seeking part-time employment with the potential to grow into additional hours and greater responsibilities.Why Join FYZICAL East Point?We are a growing rehabilitation practice that values teamwork, professionalism, accountability, and exceptional patient care.
We believe in recognizing employees who take pride in their work and contribute to our team's success.
We offer:

• Consistent part-time schedule.
• Supportive, team-oriented environment.
• Opportunities to learn additional administrative skills.
• Potential for increased hours and advancement based on performance and business needs.
• An opportunity to make a meaningful difference in patients' lives.

Apply Today!If you're dependable, detail-oriented, and looking for an opportunity to grow with a healthcare team, we'd love to hear from you.
FYZICAL Therapy & Balance Centers – East Point
East Point, Georgia
Phone:
To Apply: Submit your resume and a brief introduction outlining your relevant experience and availability. Resumes can also be submitted to ResponsibilitiesKey Responsibilities

• Greet patients and provide excellent customer service.
• Manage patient check-in and check-out.
• Schedule and coordinate patient appointments accurately.
• Review referrals and ensure patients are scheduled with the appropriate provider.
• Collect copayments and patient balances.
• Communicate with patients, referral sources, and clinical staff.
• Maintain accurate patient information and documentation in the EMR.
• Assist with administrative tasks and daily front-office operations.
• Coordinate with virtual administrative staff to ensure smooth patient care.

Required SkillsWhat We're Looking For

• Dependable, punctual, and committed to scheduled workdays.
• Exceptional attention to detail and organizational skills.
• Strong communication and customer service abilities.
• Ability to multitask in a busy healthcare environment.
• Takes initiative and follows through on responsibilities.
• Willingness to learn, accept feedback, and improve.
• Comfortable using computers and electronic medical records.
• A positive, professional attitude and a team-oriented mindset.

Preferred Qualifications

• Previous medical front-office or healthcare administrative experience.
• Familiarity with insurance verification, referrals, and authorizations.
• Experience with WebPT or similar EMR systems.
• Experience in physical therapy, occupational therapy, or outpatient rehabilitation.