Security Sergeant

NOW HIRING: Shift Sergeants, 2 Positions (One Salaried,One Hourly)

Excelsior Protection Group | Buffalo, Rochester & Syracuse, NY

Excelsior Protection Group, a veteran and first-responder-owned security and emergency management company, is promoting from within and seeking 2 qualified Shift Sergeants to join our supervisory team.

Compensation: DOE hourly between 20-26 to start and 50-60k starting per year, based on experience and qualifications. first raise eligible after 30 days.

Position Summary
Shift Sergeants provide frontline leadership, ensuring site coverage, officer accountability, and a high standard of service for our clients.

Responsibilities

• Supervise and support officers on assigned shifts and sites
• Ensure post coverage, punctuality, and compliance with all policies and client post orders
• Respond to call-outs and coverage gaps, including on short notice
• Travel between sites as needed to provide on-site supervision and support
• Review reports, handle incidents, and communicate with management and clients
• Mentor and coach officers
• Other duties as assigned

Requirements

• Extensive experience in the security industry
• Prior supervisory or lead experience preferred
• Current NYS Security Guard registration (Article 7-A) and required training

• Flexibility is vital to this role. You must be available for varying shifts, including nights, weekends, holidays, and last-minute coverage needs.

• Reliable, trusted transportation is essential. You must have a valid driver's license and dependable transportation to reach sites on time and respond to coverage needs.
• Strong communication, leadership, and report-writing skills

What We Offer

• Above average compensation after probationary period
• Clear growth opportunities
• Great perks
• A veteran and first-responder-led team

To Apply: Send your resume. Internal candidates are encouraged to apply.

Excelsior Protection Group is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, creed, color, national origin, sex, age, disability, military or veteran status, sexual orientation, gender identity, marital or familial status, or any other characteristic protected by law.

We’re a full-spectrum, professional security team that can protect your guests and your crew.
Our founder is a former Navy corpsman with over 20 years of emergency response experience. For over 10 years, our company has provided a range of on-site security services for businesses and events. Countless businesses have hired Excelsior Management for professional patrol guard services. With over 20 years of experience, our company continues to excel in safety, training and emergency response. No occasion is too small or too big for our team.

We offer:
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On-site security
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Firewatch services
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Patrol guard services
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Professional EMS services
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Emergency action planning
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Emergency response planning