Inbound Customer Service Representatives

Inbound Customer Service Representatives support customers through phone and email interactions by handling inquiries, processing orders, maintaining account information, and providing accurate product information.

Responsibilities

• Handle inbound customer calls and emails.
• Provide responsive, professional customer support.
• Process customer orders accurately.
• Update and maintain customer account information.
• Provide clear and accurate product information.

Preferred Qualifications

• 2+ years of experience in inbound customer service.
• Experience documenting customer calls and interactions.
• Strong active-listening skills.

Eagle Resource Group, Inc. is a Georgia-based staffing and recruiting company. We are engaged in the business of matching our clients’ open job roles with experienced candidates.

With over 50 years of combined experience, knowledge and understanding of the industry, Eagle Resource Group has the advantage to address the needs of our clients and experienced candidates.