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APPOINTMENT SETTER
Best Ford | Full-Time | In-Person
Nashua, NH - Monday – Sunday
ABOUT US
Best Automotive Group is a dealership family built on a commitment to serving our community the right way. We have built our reputation on being easy to do business with, honest in every interaction, and focused on creating a pressure-free experience for every customer. We believe our job doesn’t end at the first handshake it starts there. Customers throughout the area trust us because we consistently deliver on that promise.
What makes us different is our people and our commitment to doing things the right way every time. Our team is accessible, knowledgeable, and accountable. We follow proven processes, because we know that when the process is followed, the results will come. There are no shortcuts only consistent execution.
We are also deeply committed to the communities we serve. Best Automotive Group actively supports local organizations, events, and families through donations, sponsorships, and hands-on involvement. We are more than just a business we are part of the community, and we act like it.
ABOUT THE ROLE
Our Best Ford of Nashua Store isseeking a motivated Appointment Setter to join our sales support team. This role is responsible for managing inbound and outbound customer communication, setting appointments, and nurturing leads through consistent follow-up. This position plays a critical role in generating showroom traffic and supporting the sales department. The ideal candidate is organized, energetic, comfortable on the phone, and confident using CRM systems.
Schedule: Day and evening shifts as scheduled, Monday through Sunday.
RESPONSIBILITIES
Respond to internet, phone, and live chat inquiries promptly, professionally, and accurately
Make high-volume outbound calls to follow up on sales leads
Schedule and confirm sales appointments
Maintainaccuraterecords in the dealership CRM system
Utilize phone scripts, email templates, and text messaging tools
Nurture leads through consistent follow-up communication
Support the sales team with appointment coordination
Maintain positive working relationships with teammates and management
QUALIFICATIONS
Strong computerproficiencyand ability to learn CRM systems
Previouscustomer service or call center experience preferred
Automotive experience is a plus but notrequired
Excellent verbal and written communication skills
Positive, energetic, and team-oriented attitude
Ability to work in a fast-paced, goal-driven environment
Strong organizational and follow-up skills
WHY JOIN BEST AUTOMOTIVE GROUP
We invest in our people through continuous learning opportunities, manufacturer-backed certification programs, and clear paths for advancement. Whetheryou’reexperienced in the automotive industry or looking to grow your career,you’llfind the tools, training, and support you need to thrive. Best Ford is a long-term home where your work isappreciatedand your future is supported.
WHAT WE OFFER
401(k) plan
Paid time off & paid holidays
Health insurance
Employee vehicle purchase discounts
Dental insurance
Advancement & ongoing training
Vision insurance
Pre-Employment Screening:Allapplicants must successfully complete pre-employment screening, including a background check, motor vehicle record (MVR) review, and drug testing, as a condition of employment.
Equal Opportunity Employer
Best Automotive Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please notify us during the application process if you requirean accommodation.
Apply Today Join the Best Automotive Family