Data Center Operations Engineer

POSITION SUMMARY

The Low Voltage Data Center Operations Engineer will be responsible for the installation, operation, maintenance, troubleshooting, and optimization of low-voltage systems within a mission-critical data center environment.

The role involves ensuring the reliability, availability, and compliance of structured cabling, network infrastructure, security systems, access control, CCTV, fire alarm interfaces, Building Management Systems (BMS), and other low-voltage infrastructure.

The engineer will collaborate with IT, Facilities, Network, Security, and Project teams to support daily operations, infrastructure upgrades, capacity planning, and data center expansion initiatives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Data Center Infrastructure Operations

· Monitor and maintain low-voltage systems within the data center.

· Perform routine inspections, preventive maintenance, and infrastructure health checks.

· Support rack and cabinet commissioning and decommissioning activities.

· Maintain accurate infrastructure documentation and asset inventories.

· Ensure the reliability and availability of critical infrastructure with minimal downtime.

Structured Cabling Management

· Install, terminate, test, and certify copper and fiber-optic cabling.

· Manage cable routing, labeling, and documentation in accordance with industry standards.

· Perform fiber splicing, OTDR testing, and troubleshooting, where required.

· Ensure compliance with TIA/EIA and data center cabling standards.

Security and Access Control Systems

· Operate and maintain access control, CCTV surveillance, intrusion detection, and visitor management systems.

· Respond to system alarms and security incidents.

· Coordinate with security teams during audits and investigations.

Network Infrastructure Support

· Support the installation and connectivity of routers, switches, wireless controllers, and patch panels.

· Coordinate rack-and-stack activities with network teams.

· Perform cable tracing and connectivity verification.

Building Management and Monitoring Systems

· Support BMS, DCIM, and environmental monitoring platforms.

· Monitor critical alarms related to temperature, humidity, power, and connectivity.

· Escalate incidents in accordance with defined operational procedures.

· Assist with performance reporting and trend analysis.

MINIMUM QUALIFICATIONS

Education

• Bachelor’s or master’s degree in information technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience

Experience

• Minimum of 3 years’ of hands-on experience

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law.

• Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment.

• Occasionally required to lift and/or move IT equipment weighing up to 50 pounds.

• May require bending, kneeling, or crouching to install or service equipment.

• Work is performed primarily in a standard office or data center environment with moderate noise levels.

• May be required to travel to or work at multiple organizational sites or client locations.

EQUAL EMPLOYMENT OPPORTUNITY

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA.

Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance.

DISCLAIMER

This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.