Commercial Laundry Field Service Installer

You start your morning reviewing overnight tickets and planned installs. With tools loaded and parts inventoried in your company vehicle, you head to a customer site to set a new washer-extractor, complete electrical and water connections, and run a full start-up. You diagnose a minor control issue on a second unit, explain the fix to the client, and document the work before lunch. In the afternoon, you respond to an urgent maintenance request from the Service Manager, troubleshoot a singlephase power fault, order a replacement component, and note every step in your report so the team and customer stay aligned.

• Install, service, and repair commercial laundry equipment in line with Alliance Laundry Systems policies, procedures, and quality standards.
• Perform equipment startups and functional checks; complete accurate diagnostics and implement approved fixes.
• Deliver clear findings, recommendations, and user instructions to clients following installation and testing.
• Support routine preventive maintenance; remove parts for repair or place timely orders to replace worn or faulty components.
• Produce precise work summaries and job reports after each visit.
• Disassemble equipment and subassemblies as needed for maintenance or repair, then reassemble to spec.
• Research and place parts orders; review work orders and invoices to ensure required parts are procured on schedule to meet deadlines.
• Maintain an accurate inventory on your assigned vehicle and submit company expense reports as required.
• Travel within the service territory in a company vehicle to complete onsite installations, troubleshooting, and repairs; respond to emergency or unscheduled maintenance dispatched by the Service Manager.
• Escalate complex issues to the Service Manager and share insights that improve processes and best practices.
• Pitch in with additional tasks that keep the department running efficiently.

• High school diploma or equivalent (required).
• 3+ years in commercial, military, industrial, or manufacturing equipment repair (preferred). Equivalent education, training, and experience considered.
• Knowledge of singlephase electric power equipment (required).
• Background in telephone/email and ticketing dispatch system–based customer support (preferred).
• Computer proficiency with MS Outlook, Word, and Excel (preferred).

• Strong mechanical aptitude; read and interpret electrical and mechanical drawings; diagnose and resolve mechanical and electrical issues.
• Organized and detailfocused; manage multiple assignments and competing deadlines with minimal supervision.
• Clear, professional communicatorwritten, verbal, and interpersonalacross all levels.
• Resilient in the face of change; comfortable with ambiguity.
• Selfstarter with a strong work ethic, initiative, and tenacity.

• Travel limited to the service territory; some overnight travel required.
• Activities include sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and fine manual work.
• Lift, carry, push, and pull up to 50 lbs frequently; assistive devices provided for heavier items.
• Frequent talking/hearing and hand use; periods of computer work requiring close vision and focus adjustment.
• Valid driver’s license required; a company vehicle may be provided.
• Clean Motor Vehicle Record required.

• Dedicated: We keep our commitmentsstrong say/do.
• Respectful: We act with integrity and value diverse perspectives.
• Innovative: We seek better ways and lead change.
• Versatile: We adapt quickly and show agility.
• Engaged: We think like owners and build solutions aligned to market needs.