Ashlar Homes is seeking a dynamic, motivated, and results-driven Community Sales Manager to join our growing team! In this client-facing role, you will serve as the front-line representative for Ashlar Homes, driving new home sales, guiding prospective buyers through the process, and delivering exceptional service to both new and existing customers. This role is pivotal in achieving our sales goals and enhancing the home buying experience for every client.
Key Responsibilities
- Community Engagement & Sales Execution
- Open and operate community information centers and model homes according to assigned schedules.
- Conduct in-person tours and presentations of model homes, clearly communicating features, floor plans, and benefits.
- Generate new leads through strategic networking, cultivating relationships with realtors, conducting follow-up calls, and implementing email marketing campaigns.
- Stay immersed in community trends, local schools, recreational amenities, and municipal data to provide thorough knowledge to potential buyers.
- Client Support & Transaction Management
- Educate buyers on financing options, partnering closely with mortgage professionals to ensure a smooth process.
- Manage the contract lifecycle, ensuring accuracy, completeness, and timely submission of all documents.
- Maintain ongoing communication with buyers throughout the contract and closing processes to support targeted closing timelines.
- Accurately record buyer interactions and pipeline data in our CRM system.
- Team Collaboration & Presentation
- Collaborate regularly with community and construction teams to review progress, address customer concerns, and coordinate delivery timelines.
- Ensure the model home and community center are always presentation-ready and reflective of the Ashlar Homes brand.
Qualifications
- Experience:
- Proven sales success (new home sales highly preferred).
- Familiarity with CRM platforms; HubSpot experience is preferred.
- Skills:
- Excellent communication, interpersonal, and negotiation skills.
- Self-starter with a positive attitude, strong organizational skills, and attention to detail.
- Technologically proficient, especially in Microsoft Office Suite.
- Commitment to customer service excellence and safety best practices.
- Schedule: Must be available to work Friday through Tuesday.
At Ashlar Homes, we believe great communities start with a great team. Our mission is to build attainable, innovative housing in desirable and vibrant communities that bring your vision of home to reality.
We value integrity, striving for excellence, teamwork, and being active in community. While we're serious about building quality homes and delivering an exceptional experience, we believe work should also be a place where you feel valued, trusted, and connected.
At the heart of our culture is a simple belief: we build more than homes, we build community. That applies not only to the neighborhoods we create, but the team we're building together every day.