About the Role
CTK OTC Laboratories is seeking a Project Manager with at least 2 years of experience in cosmetic manufacturing to support multiple client projects from initial brief and request for quotation through sampling, production, and delivery. This is a hands-on, mid-level, client-facing role based in Corona, California for someone who understands the basic cosmetic product development process and can keep details, decisions, and follow-ups organized.
Working with guidance and support from the hiring manager, you will coordinate with clients, Sales, R&D, Packaging, Procurement, Production, Legal, vendors, and other internal partners. The right person is self-motivated, highly organized, responsive, and comfortable maintaining momentum across several projects at once. You will bring organization, momentum, and dependable follow-through to cosmetic product development and manufacturing.
What You'll Do
- Maintain project tracking: keep timelines, milestone trackers, action lists, approvals, owners, and due dates current across multiple projects and SKUs
- Coordinate cross-functional follow-up with internal teams, vendors, and clients so information and deliverables move to the right people on time
- Support development and sampling: coordinate briefs, formula revisions, shade or fragrance direction, sample submissions, feedback, approvals, agreements, and change history
- Manage client communication: prepare clear status updates, meeting recaps, decision requests, and follow-up messages with a professional, service-oriented tone
- Track packaging and artwork: maintain component specifications, decoration details, artwork versions, approvals, and readiness updates
- Support commercial details: track minimum order quantities, development fees, quotation assumptions, purchase-order status, lead times, and client responsibilities
- Keep documentation reliable: maintain organized files, notes, approvals, client feedback, and decision history so the team can quickly find current information
- Follow through with urgency: move time-sensitive work forward, follow up consistently, and keep the hiring manager informed when input or a decision is needed
- Stay organized across priorities: manage several projects at different stages without losing detail, deadlines, or commitments
- Work with initiative: take responsibility for assigned actions, prepare the next step, and use available guidance and resources to keep work moving
- Represent the team professionally: build client confidence through responsive communication, careful preparation, and accurate follow-through
- Adapt as projects change: remain composed and solutions-focused when priorities, requirements, or timelines shift
- Perform other duties as assigned by the hiring manager
Education & Experience
- At least 2 years of experience in cosmetic manufacturing or project management
- Basic understanding of the cosmetic product development process, including client brief or request for quotation, development and sampling, approvals, production, and delivery
- Experience communicating directly with clients and providing clear, professional updates and follow-up
- Bachelor’s degree or equivalent practical experience preferred but not required
Knowledge, Skills & Abilities
- Strong organizational skills and the ability to manage multiple projects, priorities, and deadlines at the same time
- Self-motivated work style, dependable follow-through, and a strong sense of urgency
- Clear written and verbal communication skills, including accurate meeting notes, recaps, and action items
- Comfort using spreadsheets, shared trackers, project-management tools, and organized file systems
- Strong attention to detail, sound judgment about when to ask for guidance, and a collaborative approach to problem-solving
- Ability to create order, keep people informed, and make steady progress while learning the business with support from a close-knit team
- Effective communication with Sales, R&D, Packaging, Procurement, Production, Legal, and external clients and vendors
- Bilingual English/Korean or English/Spanish is a plus
Work Environment
This role is based at CTK OTC Laboratories’ Corona, California manufacturing facility (1690 N. Delilah St, Corona, CA 92879). It is primarily office-based with coordination across production, packaging, and laboratory areas. Occasional facility walk-throughs may require closed-toe shoes and basic PPE. The Project Manager works under the direction of the hiring manager on priorities and key decisions and does not independently approve formulas, quality disposition, or commercial commitments reserved to other functions.
Benefits
- Health Insurance premium 100% covered by employer for the employee
- Paid Time Off (PTO)
- Paid holidays
- Annual floating holiday
