Receptionist

We are looking for a welcoming and organized Receptionist to support daily front-desk operations in Santa Barbara, California. This Contract position will serve as a key point of contact for visitors and callers, providing guidance to individuals seeking information about available programs and benefits. The ideal candidate brings strong customer service skills, solid administrative support experience, and the ability to handle inquiries with professionalism and care.

Responsibilities:
• Manage front-desk activities by greeting visitors, directing them appropriately, and creating a positive first impression.
• Answer incoming phone calls, respond to general questions, and route inquiries to the correct department or staff member.
• Assist individuals who arrive in person with information about program applications and next steps in the process.
• Provide support to community members seeking updates on case status or clarification on benefit application procedures.
• Perform clerical and administrative tasks such as filing, organizing documents, and maintaining orderly reception-area records.
• Enter and update information accurately in internal systems while maintaining attention to detail and confidentiality.
• Support day-to-day office operations by coordinating basic administrative assistance as needed.• Previous experience in a receptionist, front-desk, or customer-facing administrative role.
• Strong verbal communication skills with the ability to assist people clearly and professionally.
• Demonstrated customer service experience in a fast-paced office or public-facing environment.
• Proficiency with basic administrative tasks, including data entry and document handling.
• Ability to manage multiple inquiries at once while staying organized and attentive.
• Comfortable assisting individuals with questions related to applications, services, or case information.
• Reliable professionalism, sound judgment, and discretion when handling sensitive information.