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Job Title: Lockbox Processor
Location: Charlotte, NC 28217
Duration: 3 Months (Temp to Perm)
Anticipated Start Date: ASAP
(Please note this is the target date and is subject to change. BCforward will send the official notice ahead of the confirmed start date.)
Job Type: Contract
Pay Range: $15/hr - $19/hr
(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Work Schedule:
Sunday - Thursday Hours: 7:00AM - 3:30PM or until completion. Mandatory overtime may be required.
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description:
Responsible for processing payment transactions based on a specific set of client business rules and operating extraction, scanning and mail sorting equipment within the Lockbox. Role ensures accurate, timely handling of incoming mail and payments. Other duties may be assigned.
Key Responsibilities:
Process payment transaction based on a specific set of client business rules
Operate and maintain mail sort, extraction and scanning equipment. OPEX 150/IEM, OPEX Falcon, OPEX MPS 40
Receive, sort and prepare incoming mail for processing in accordance with established procedures
Monitor machine performance identifying jams, misfeeds or equipment issues, resolving or escalating as required
Ensure all work is completed within established production deadlines
Perform basic quality checks to verify accuracy
Follow all compliance, audit and operational procedures
Support general mailroom functions as required
Ability to lift/carry 10-15 lbs. as needed (trays of mail)
Promotes a culture of collaboration and engagement
Meet established performance metrics for productivity and quality
Skills:
-Strong attention to detail and accuracy
-Ability to operate machinery in a fast paced production environment
-Basic troubleshooting and problem solving skills
-Good organizational and time management skills
-Ability to follow detailed procedures
-Team oriented
Qualifications:
-1-3 years of Lockbox, Mailroom or production environment preferred
-OPEX Falcon, OPEX 150/IEM, OPEX 40 or similar mail, extraction, scanning equipment preferred
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
BCforward is a leading workforce solutions company connecting skilled professionals with top employers nationwide. We are committed to empowering careers through meaningful opportunities, professional growth, and exceptional support throughout the employment journey.