We are looking for candidates with a strong understanding of all transportation modes.
- An action-oriented problem solver. Process improvement oriented with priority setting and able to handle multiple projects. Ability to make timely decisions. Able to cope in a fast-paced environment. Good communication skills across all levels and functions of the organization. A true team player
- High-touch role managing customer relationships, drayage coordination, and scheduling deliveries.
- Must have experience in freight, drayage, or logistics coordination
About Us
Top Notch Freight Systems is a rapidly growing logistics company specializing in drayage, freight coordination, imports and exports. We work closely with our customers to manage the full flow from port, warehouse to final destination, providing high-touch service and real-time communication.
We are building a structured, scalable operation and are looking for the right people to grow with us.
Position Overview
We are looking for an experienced Logistics Account Manager for customer relationships and manage the coordination of freight from port to warehouse.
This is a high-communication, fast-paced role where you will be the main point of contact for customers, ensuring smooth execution, accurate scheduling, and strong service.
You will work closely with our operations team to ensure every load is handled efficiently.
Responsibilities
Manage and communicate with assigned customer accounts
Coordinate drayage shipments from port to warehouse
Schedule pickups, deliveries, and warehouse appointments for dispatchers
Enter and manage loads in TMS
Provide updates and maintain proactive communication
Work with dispatch and operations to ensure successful execution
Handle issues, delays, and customer concerns professionally
Identify opportunities to grow existing accounts
Requirements
Experience in logistics, freight, or drayage (REQUIRED)
Strong understanding of shipping coordination and scheduling
Excellent communication and problem-solving skills
Ability to manage multiple shipments and priorities at once
Experience with TMS systems (preferred)
Comfortable working in a fast-paced, high-accountability environment
What We’re Looking For
Someone who takes ownership of their accounts
Strong communicator who keeps customers informed
Solution-oriented mindset
Ability to stay organized under pressure
Why Join Top Notch Freight Systems?
Become apart of a growing company with real opportunity for advancement
Help build and shape internal systems and processes
Work directly with leadership
Opportunity to grow into senior roles as we scale
