Business Manager

Business Manager

POSITION SUMMARY

The Business Manager is responsible for executing closing and ownership transfer documents while offering Finance, Extended Service Products and Insurance to ensure the profitability of the operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties (Most Important to Least Important)

Ensures all deal paperwork is properly prepared and executed based on unit type, funding is secured, ownership transfers completed and files digitally uploaded in a timely manner.

Execute closing with customer while presenting any/all available Extended Service Products for maximum term via a Menu Presentation. Must diligently overcome objections in order to secure the sale of products.

Analyze customer’s credit and financial profile in order to secure optimal loan approval terms.

Maintains effective communication with customer throughout deal process while ensuring customer satisfaction and deal profitability.

Maintains constant communication and scheduling with Sales and Service Department while managing accurate closing dates.

Continues to train and develop knowledge and sales proficiency in Lender Programs and Extended Service Products.

Ensure adherence to local store’s compliance requirements relating to tax laws, sensitive data and documents, and vessel ownership transfers.

Provide exceptional customer service by addressing customer questions, concerns, and special requests related to the financing and insurance process.

Other duties as required

SKILLS

The position requires someone who is customer centric, sales focused, attentive to detail, and able to multitask throughout the transaction.

Specific skills required are the following:

• Proficiency in Microsoft Office products
• Strong mathematical and finance skills
• Knowledge of financial, accounting and credit compliance requirements
• Excellent verbal and written communication skills
• Advanced negotiation and closing skills to increase margins and profitability
• High attention to detail with excellent organizational and time-management skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

QUALIFICATIONS / REQUIREMENTS

• Previous experience in Sales and Finance, in a related industry, is beneficial but not required.
• Supervisory and management experience
• Provide exceptional customer service by addressing customer questions, concerns, and special requests related to the financing and insurance process.

PHYSICAL DEMANDS

Using the rating scale below, indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities.

C=Constantly

F=Frequently

O=Occasionally

R=Rarely

(5-8 hrs. /shift)

(2-5 hrs. /sift)

(Up to 2 hrs. /shift)

(Not regular part of job)

Physical Activities

Remaining in a stationary position, often standing or sitting for prolonged periods

C

Repeating motions that may include the wrists, handsand/or fingers

C

Moving about to accomplish tasks or moving from one worksite to another

O

Operating motor vehicle

R

Communicating with others to exchange information

C

Assessing the accuracy, neatnessand thoroughness of the work assigned

C

Hearing

C

Talking

C

Seeing

C

Eye/Hand/Foot Coordination

R

WORK ENVIRONMENT

How would you best describe the environmental demands for this position? (Check only one)

Environmental Conditions

No adverse environmental conditions expected

Poor ventilation

Hazardous conditions

Small and/or enclosed spaces

Noisy environments

How would you best describe the physical demands for this position? (Check only one)

Physical Demands

Sedentary work that primarily involves sitting/standing

Light work that includes moving objects up to 20 pounds