Office Manager

Job Description: Office Manager

Position Overview:

We are looking for an organized and experienced Medical Office Manager to help run our diagnostic medical imaging facility in New Rochelle. As a Medical Office Manager, your main job will be to handle administrative tasks and ensure everything in the office is running efficiently. You'll need to have good leadership skills and know a lot about how medical offices work to make sure our patients receive the best care possible.

Responsibilities:

1. Administrative Management:

- Supervise and guide administrative staff like receptionists and patient navigators

- Collaborate with clinical leads to oversee and manage radiologic technical staff

- Work with Scheduling Department to make sure patient appointments are scheduled properly and keep track of patient records.

- Create and follow office policies to make sure we meet all the rules and regulations.

- Take care of office supplies, equipment, and medicines by ordering them when needed.

- Make sure all the office equipment and software are working properly.

- Work with Marketing to create collateral to support center outreach to providers and patients

2. Financial Management:

- Keep an eye on the financial side of the medical office, like managing labor, claim audits, and supply orders.

- Work with the Billing Department to make sure codes are accurate and claims are submitted on time.

- Prepare commentary for financial reports and analyze the office's finances to find ways to save money.

- Develop strategies to make sure we get maximize cash flow and spend money wisely.

- Stay updated on how insurance companies and billing rules work.

3. Human Resources Management:

- Hire, train, and manage the administrative and technical staff, and help them grow professionally.

- Evaluate their performance and give them feedback to make sure they do their best.

- Lead process to create schedules for the staff and make sure there are no problems when someone is on vacation.

- Encourage teamwork and open communication among the staff.

4. Quality Assurance and Compliance:

- Follow the rules and regulations set forth by CMS, ACR and other governing and accrediting bodies.

- Improve the quality of our services and find ways to make patients happier.

- Handle any complaints from patients and make sure they are resolved quickly and with care.

- Work with the staff radiologists and staff to have consistent and high-quality care.

Requirements:

MUST HAVE RADIOLOGY EXPERIENCE

- Preferred candidates will have a bachelor's degree in healthcare administration, business management, or a related field.

- Experience working as a medical office manager or in a similar role in healthcare is a plus.

- You should know a lot about medical office operations, regulations, and billing procedures.

- Being a good leader and motivating your team is important.

- You should be organized and able to solve problems efficiently.

- Knowing how to use computer systems and electronic health records is important.

- Having good communication skills to talk to staff, patients, and others is crucial.

- Being responsible and keeping confidential information private is a must.

- Keeping up with the latest trends and practices in healthcare is important.