Medical Assistant

ABOUT US

Loretto Hospital is a safety-net hospital that serves more than 33,000 patients each year from Chicago’s Austin and surrounding communities. Established in 1923 as a not-for-profit community-focused healthcare provider, Loretto offers its community a unique patient-centered healthcare delivery system that promotes general wellness and education. The hospital staff are committed to providing the best possible medical care in a holistic, safe and comfortable resident environment. By empowering patients with knowledge and resources, Loretto Hospital strives to cultivate a culture of proactive medical management within the community, with the goal of increasing the quality of life for patients and community residents.

SUMMARY

We are seeking a dedicated Medical Assistant to join our Ambulatory Department. Reporting to the Director, Outpatient Services, you will provide quality care and health related coordination services to patients in a fast paced out-patient medical clinic. This includes supporting physicians in obtaining up to date demographic and health information, answering telephones, scheduling office visits, ordering and stocking supplies for respective physicians, registering patients. Facilitating pharmacy services, facilitating care with other physician offices and ancillary services within the hospital, providing up to date testing information in patients chart for physician review, and entering charges in computer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets and interacts with patients in respectful and courteous manner.
• Performs routine clinical functions to prepare patient for examination or procedure and assists provider if necessary.
• Alerts physician to any life-threatening complaints or dangerously aberrant vital signs.
• Completes all required documentation related to patient care as prescribed by the provider and/or hospital either via paper charting or use of an electronic health record.
• Performs diagnostic tests such as glucose testing.
• May perform routine individual patient follow-up procedures such as blood pressure checks and blood draws.
• Facilitates care coordination with other departments of the hospital and external physician offices.
• Answer’s telephone and directs to appropriate party or gives out limited factual advice when requested by patient.
• Performs service duties such as cleaning work areas, cleaning instruments, sterilizing instruments and stocking and ordering of supplies.
• Coordinate’s patient care by obtaining test results, ordering medication and other necessary supplies for at home care.
• Assists physician in completion of encounter forms and enters information into computer system.
• Maintains positive attitude and works well with team and other hospital departments.
• Proficient at performing several tasks at a time.
• Communicates any concerns related to work environment or task assignment to manager.
• Performs other related duties as assigned.

COMPLIANCE RESPONSIBILITIES

• Understands and adheres to Loretto Hospital’s compliance standards as they appear in the Compliance Policy, Code of Conduct and Conflict of Interest Policy.
• Keeps abreast of all pertinent federal, state and Hospital regulations, laws, and policies as they presently exist and as they change or are modified.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified. For purposes of the American with Disabilities Act, “Job Duties” are essential job functions.

QUALIFICATIONS