Training Instructor

Job Title: Training Instructor

Job Summary:

CASES is currently seeking a Training Coordinator to join our training team who will focus on delivering the Crisis Prevention Institute (CPI) trainings for Verbal and Non-Violent Crisis Intervention. CASES is committed to having all staff trained annually.

Salary: The salary for the Training Instructor role is $75,000 annually.

Shift Hours:The Training Instructor position is full-time working Monday through Friday from 9:00 am to 5:00pm.

Location Address: 4 West 125thStreet, New York, N.Y. 10027.

Workplace Flexibility: Flexible - Staff have the flexibility to complete their workday from home and/or another suitable space, typically after reporting to the office and/or engaging in the field or community-based work.

What you will be doing:

• Deliver CPI training to CASES staff in participant-facing roles on an initial and refresher basis
• In consultation with the senior director of training, update and customize training materials to be relevant to different staff at CASES, including staff with lived experience/peer staff, staff in mobile and field-based programs, staff in court-based programs, staff working with youth, staff working in clinics
• Maintain records of enrollment, attendance, and certification through the CASES learning management system and on the CPI portal
• Create training schedules, inform staff of scheduled training, coordinate access to training materials and location, track their progress
• Coordinate with training team and other CASES staff who are CPI instructors to maintain a robust pool of instructors for all training dates
• Collaborate with data team to ensure documentation standards of trainings are maintained and that managers receive information about training completions
• Continue learning and developing skills to deliver the most up-to-date information and techniques for de-escalation and crisis intervention, including but not limited to maintaining current certification as a CPI instructor
• Support learners as needed inside and outside of training rooms to monitor their understanding of and proficiency in de-escalation and crisis intervention

What we are looking for:

• At least 2 years of experience with teaching or group facilitation (can be volunteer/community based or as paid employment, can be on any topic)
• At least 2 years of experience working directly with participants/clients in behavioral health, social service, or criminal legal system context
• Highly organized and self-motivated, with demonstrated ability to manage time independently
• Ability to demonstrate the movements involved in CPI Nonviolent Crisis Intervention physical safety interventions, including but not limited to:
• standing and moving for 1-2 hours at a time
• grasping and pushing with both hands and exerting light to medium force;
• full range of upper body movement including arms overhead and bent elbows;
• full range of knee movement including squatting, lunging, and twisting
• Please note this is an in-person position that requires travel between our offices in Queens, Brooklyn, Harlem, and the Bronx
  

Additional, preferred skills we are looking for but are not required:Additional, preferred skills we are looking for but are not required:

• Experience navigating criminal legal and/or behavioral health systems is highly valued
• Ability to take initiative, prioritize duties, problem-solve, pay close attention to detail, meet deadlines, work well under pressure, and maintain an enthusiastic work ethic.
• Sensitivity to the ways that histories of trauma may interact with learning and practicing crisis prevention and intervention skills
• Strong communication skills allowing effective interactions and supportive relationships with coworkers at all different levels and roles across CASES
• Teaching and classroom management skills, including but not limited to:

• clearly presenting training content with the use of PowerPoint and workbook;
• eliciting responses to direct questions;
• facilitating dialogue and discussion;
• organizing pair and small group activities;
• assessing comprehension and proficiency;
• reframing material on an ad hoc basis to meet the needs of adult learners

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days
• 12 Paid Holidays per year.
• Retirement 403(b) Competitive matching up to 6%.
• Employee Referral Program

Our Values

At CASES, we like to move with PURPOSE, which reflects our values:

PEOPLE|Hold people’s stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems