OakLeaf Clinics is looking for a part-time Medical Office Assistant to support our OakLeaf Clinics - Chippewa Falls Clinic! Shifts include every Tuesday 5pm-8pm in Chippewa Falls and every 3rd weekend 8am-2pm in Chippewa Falls, with the option to pick up aditional shifts at both our OakLeaf Clinics - Eau Claire Medical Clinic & Chippewa Falls Clinic.
OakLeaf Clinics is dedicated to providing patients with compassion, trust, and a lifetime of individualized care. Our healthcare network consists of physicians, nurse practitioners, physician assistants, dietitians, nurses, respiratory therapists, medical assistants, and support staff working together with laboratory and imaging services to care for communities throughout the Chippewa Valley and surrounding areas.
Position description
The Medical Office Assistant is responsible for answering incoming calls, directing calls to appropriate staff, greeting, and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff.
Responsibilities
- Greet and direct all patients and visitors within the practice
- Obtain patient demographic and verify insurance information at each visit
- Obtain necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records
- Scan pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.
- Obtain patient authorization for medical records release (HIPAA compliance)
- Schedule any necessary appointments after completion of patient visit
- Maintain cleanliness of waiting room
- Assist other Medical Receptionists and Medical Secretaries as needed
- Read and act on Clinic information and communication in a timely manner, i.e., email, newsletters, training materials, EHR updates, etc.
- Other duties as assigned by clinic manager, supervisor or providers
- Work a flexible schedule within the clinic or department hours based on clinical demand or need
Qualifications
- Minimum of a High School diploma; Associates Degree, preferred
- At least one-year relevant experience and/or training
- Electronic Medical Records (EMR) experience preferred
- Excellent interpersonal and customer service skills
- Ability to work independently on assigned tasks
- Comfortable working in a flexible team environment
- Ability to multi-task, handle a high volume of calls and prioritize daily tasks
- Strong organizational skills
- Excellent verbal and written communication skills
- Multi-task quickly effectively in a fast-paced environment
Salary:From $18 per hour, commensurate with experience
